Market Research Report

Company Overview

Chi Technology Ltd. is a privately held IT Infrastructure and Solutions provider based in Stratford upon Avon, Warwickshire, with an additional office in Barnsley, South Yorkshire. The company is recognized for offering comprehensive IT and network support across the UK, including data cabling, core infrastructure, telephony (both voice/VoIP and Collaboration), connectivity and circuit provision, SD WAN solutions, LAN design and implementation, routing and switching, cybersecurity (core, endpoint, and cloud), and wireless design and implementation.

Key Services and Capabilities:

Network Services & Solutions: Core Network Foundations, Circuit Connectivity, Wireless Networks.

Network Security: Offering solutions from leading brands like Cisco, Check Point, and Fortinet.

Telephony Solutions: VoIP Telephony and Video Conferencing.

Consultative Services: In-house consultative and bespoke support offerings.

Comprehensive IT Support: SMB IT Support & Management, IT Partnership Services, Hosted Telephony, Network Compliance, and Proactive Network Support.

Company Locations and Contact Information

Head Office:

10 Shottery Brook Office Park, Timothy's Bridge Road, Stratford upon Avon, Warwickshire, CV37 9NR

Tel: 0345 230 3091

Email: contact@chitec.co.uk

Northern Office:

Unit 1 Burleigh Court, Burleigh Street, Barnsley, South Yorkshire, S70 1XY

Leadership Team and Key Personnel

Emma Ballard, Sales Support & Contracts Manager: Strong background in account and project management, customer relationship management, and negotiating skills.

Ken Williams, Director: Extensive experience in business and sales management, involved in strategic decision-making at Chi Technology Ltd.

Horace McLean, Telephony Network Engineer: Over 27 years of experience in telephony network engineering with certifications from Mitel.

Khizar Mahmood, Network Engineer: Proficient in network engineering with a determined and ambitious attitude, bringing a strong technical skill set to the team.

Recent Activities and News

Cloud Technology Adoption: Emphasis on adopting cloud communication technology to support growing demands for remote and hybrid work.

VoIP Telephony: Highlighted the importance of reliable internet connections and leased lines for VoIP success.

PSTN Switch-Off Awareness: Raising awareness about the 2027 PSTN switch-off and the need for businesses to transition to digital solutions like VoIP.

Security Assessments: Proactive network security assessments using tools like CheckMe to identify and mitigate security risks.

Key Partnerships and Technologies

Network Foundations: Partners include Cisco, Meraki, Extreme, HPE, Riverbed, Castle Rock, and SolarWinds.

Security Solutions: Collaborations with Cisco, Check Point, Fortinet, RSA, Gemalto, Forcepoint, and Topsec.

Telephony and Video Conferencing: Solutions from Broadcloud, Shoretel, Samsung, Lifesize, and UCi2i.

Wireless Networks: Built upon technologies from Aruba, AeroHive, Cisco, Meraki, Samsung, and Extreme.

Customer Service and Support

Chi Technology prides itself on high levels of customer service, offering dedicated project contacts, comprehensive technical support, and 24/7 fault resolution through its helpdesk facilities. Customer relationships are emphasized, positioning Chi Technology as an extension of their clients' teams, ensuring solutions are practical and accurate from inception.

Competitor Profiling for Chi Technology Ltd.

Industry Overview

Chi Technology operates within the IT Infrastructure and Solutions industry. The company competes against various other entities offering similar services and products.

Primary Competitors

1. Chi Technology Ltd.:

Industry: Business Services General, Business Services

Competitors: Total Network Technologies, TVNET, PSP Data Communications, TeleCentric.

Focus: Networking, voice, video, connectivity, security, cabling, and proactive ongoing support and consultancy services.

2. CHI Software:

Primary Competitors: Amid Rayaneh Sharif, Qinetics Solutions, NCP, ALTEN Global Technologies, Contino, Valiantys, DevOpsGroup, NClouds, Flux7, Brev, RapDev, Digital OnUS.

Employee Data: Includes entities like Menlo Technologies, Inc. (99 employees), Aartek Software Solutions Pvt. Ltd. (67 employees), Daffodil Software (760 employees), Sigma.

3. CHI Systems:

Industry: Information Technology and Services

Notable Competitors: UST, NetApp.

Number of Competitors: 77,143

4. Chi Tech DOO:

Industry: Textiles & Apparel, Consumer Goods, Manufacturing

Revenue: $5M to $10M annually.

Employee Count: 20 to 49

5. Chi Studios:

Competitors: Vistage, Founderly.co, Silicon Valley Innovation Center.

Additional Competitors

1. CHI Tech Internet Technology, LLC:

Location: Coeur D Alene, ID

Service Offering: Comprehensive IT services, with a focus on network systems integration.

2. Chi-X:

Competitors: Gatsby, Etrade.

3. Chi Express:

Competitors: UserTesting, Salesforce Service Cloud, HubSpot Service Hub.

Summary of Competitors:
Chi Technology competes against entities within various sectors, with significant competition coming from technology and general business services companies. Key rivals include companies focusing on IT, software, and network services.

Key Competitors: