CINC Systems Company Profile

Background

Founded in 2005 by Bill Blanton, CINC Systems is a leading provider of cloud-based community association management (CAM) software. The company's mission is to enhance the experience of living and working in professionally managed communities by offering innovative technology solutions that automate workflows, improve financial transparency, and simplify operations. CINC Systems has significantly impacted the CAM industry by pioneering the first cloud-based, all-in-one platform that integrates banking, accounting, operations, and AI-driven automation.

Key Strategic Focus

CINC Systems focuses on delivering comprehensive solutions for community association management companies, board members, and residents. The company's core objectives include:

Automation of Workflows: Implementing AI-driven tools to streamline financial and operational tasks, reducing inefficiencies.

Financial Clarity: Providing real-time financial reporting and seamless banking integrations to enhance transparency.

Operational Efficiency: Offering an all-in-one platform that consolidates various management functions, enabling clients to operate more effectively.

CINC Systems primarily targets the community association management industry, serving over 600 association management companies and more than 37,000 homeowners associations, encompassing over 4.4 million homeowners.

Financials and Funding

In 2020, CINC Systems received a growth investment from Spectrum Equity, a leading growth equity firm. This partnership aimed to support product innovation and expand sales and marketing efforts. In December 2023, HgCapital Trust plc (HGT) made a significant investment in CINC Systems, becoming a strategic growth investor alongside Spectrum Equity and the company's management team.

Pipeline Development

CINC Systems has continually expanded its product offerings to meet the evolving needs of the CAM industry. Key developments include:

Cephai: Launched in 2023, Cephai is the industry's first generative AI tool available to homeowners associations (HOAs) and condominium associations (COAs) through the CINC homeowner app.

VendorPay: Introduced in 2023, VendorPay is a fully integrated accounts payable solution that automates the vendor payment process, enhancing financial management for clients.

ONR Acquisition: In early 2025, CINC Systems acquired ONR Applications, Inc., a resident engagement platform that streamlines communications for management companies with best-in-class apps and websites.

Technological Platform and Innovation

CINC Systems distinguishes itself through its proprietary technologies and innovative solutions:

All-in-One Cloud-Based Platform: The first in the industry to integrate banking, accounting, operations, and AI-driven automation into a single platform.

Cephai AI Engine: Automates financial and operational tasks, eliminating inefficiencies and allowing teams to focus on strategic initiatives.

Security Certifications: CINC Systems is the only provider in the industry with SOC 2 Type II certification and Veracode verification, ensuring the highest level of data security.

Leadership Team

CINC Systems boasts a seasoned leadership team with extensive experience in technology and community association management:

Ryan Davis, Chief Executive Officer: With a background in leading digital businesses through transformation and growth, Davis has been instrumental in scaling CINC Systems and driving product innovation.

Shea Dittrich, Chief Revenue Officer: Dittrich brings expertise in go-to-market strategies and enterprise-level sales, contributing to CINC's position as the largest SaaS-based platform in the industry.

John Granara, Chief Financial Officer: Granara leads financial and accounting operations, leveraging over 30 years of experience in global financial management within technology sectors.

Peter Yang, Chief Technology Officer: Yang oversees technology development, ensuring CINC Systems maintains a modern tech stack and delivers innovative solutions to clients.

Robert McCullar, Chief Administrative Officer: McCullar manages operational integrity and serves as General Manager over TresRE and Accounting Services, drawing from his extensive experience in the community association management industry.

Philip Dolan, Chief Marketing Officer: Dolan focuses on demand generation and product marketing, helping clients provide exceptional experiences using CINC's products and services.

Ashley Berenson, Chief Product Officer: Berenson is responsible for understanding the complex needs of community association managers and homeowners, delivering technology solutions that improve communities and daily lives.

Lori Bennett, Chief People Officer: Bennett oversees human resources, implementing best practices in organizational development and people operations.

Chris Millner, Chief Payments Officer: Millner brings innovation to life, developing new ways CINC can bring value to associations through advanced AI tools and streamlined accounts payable processes.

Dawn Randall, Chief Client Advocate: Randall cultivates strong business relationships, ensuring clients' success in community association management.

Alan Gucovschi, Head of ONR: Following CINC's acquisition of ONR, Gucovschi oversees the business unit, driving transformative solutions in the property management industry.

Bret Kirkland, Sr. Vice President, Client Operations: Kirkland oversees professional services throughout the client lifecycle, from implementation to support and account management.

Alan Cohen, General Manager, Financial Services: Cohen is responsible for outbound payments from CINC's clients to their vendors, leveraging his experience in building FinTech businesses.

Leadership Changes

In December 2023, HgCapital Trust plc (HGT) made a significant investment in CINC Systems, becoming a strategic growth investor alongside Spectrum Equity and the company's management team.

Competitor Profile

Market Insights and Dynamics

The community association management software market is characterized by a growing demand for integrated, cloud-based solutions that enhance operational efficiency and financial transparency. Key trends include the adoption of AI-driven automation, increased focus on data security, and the need for seamless banking integrations.

Competitor Analysis

CINC Systems faces competition from several companies offering similar solutions:

AppFolio Property Manager: Provides an all-in-one property management software for various property types, including community associations.

Vantaca: Offers a software solution with mobility, real-time data, reporting, and analytics for community association management.

Innago: Designed for independent landlords, Innago provides property management software with features applicable to community associations.

Entrata: Provides property management solutions for the multifamily housing industry, including community associations.

Yardi Breeze: Offers property management software built for small to mid-sized owners and managers, including community associations.

Other competitors include Buildium, RFMS, inova, and FRONTSTEPS, each offering various solutions in the community association management space.

Strategic Collaborations and Partnerships

CINC Systems has established significant partnerships to enhance its offerings:

Banking Integrations: Collaborates with over 40 financial institutions to deliver seamless financial management and reconciliation for clients.

ONR Acquisition: In early 2025, acquired ONR Applications, Inc., a resident engagement platform, to streamline communications for management companies.

Operational Insights

CINC Systems differentiates itself through its all-in-one cloud-based platform, AI-driven automation, and strong focus on data security. These capabilities provide clients with enhanced operational efficiency, financial clarity, and a superior resident experience, positioning CINC Systems as a leader in the community association management industry.

Strategic Opportunities and Future Directions

CINC Systems aims to continue its growth trajectory by:

Product Innovation: Developing new AI-driven tools and features to further automate and enhance community management processes.

Market Expansion: Extending its reach to additional community association management companies and exploring new geographic markets.

Strategic Partnerships: Forming alliances with additional financial institutions and technology providers to offer more integrated solutions.

By leveraging its current strengths and focusing on innovation, CINC Systems is well-positioned to achieve its future objectives and maintain its leadership in the industry.