CC

City Of Charlotte

www.charlottenc.gov link_icon

City of Charlotte Market Research Report



Overview


City of Charlotte is the largest city in North Carolina, serving as the county seat of Mecklenburg County. With a population of 874,579 as of the 2020 census, it functions as a significant urban center, providing a range of public services, including governance, police, fire services, street maintenance, water and wastewater utilities, parks, and community development.

Key Online Resources


1. City of Charlotte Official Website: [charlottenc.gov](https://www.charlottenc.gov/Home)
2. City Jobs: [City Jobs Portal](https://www.charlottenc.gov/City-Government/City-Jobs)
3. Pay Water Bill Online: [Water Bill Payment](https://www.charlottenc.gov/water/Pay-your-Bill)
4. City Services: [City Services](https://www.charlottenc.gov/Services)
5. Departments Overview: [Departments](https://www.charlottenc.gov/City-Government/Departments)

Governing Functions


The primary governmental functions of the City of Charlotte encompass:
  • Police and Fire Services: Community safety and emergency responses.

  • Street Maintenance: Ensuring well-maintained roadways and infrastructure.

  • Water and Wastewater Utilities: Management of essential water services.

  • Parks and Community Development: Promotion of recreational spaces and urban development.


Social Media Presence


The City of Charlotte is active on multiple social media platforms:


Leadership Team


The City of Charlotte is led by a dedicated leadership team, essential for its strategic direction and decision-making:


  • City Clerk Stephanie C. Kelly: Oversees official records.

  • City Attorney Patrick W. Baker: Provides legal counsel.


Additional notable leaders:

  • Willie Ratchford, Executive Director, Community Relations: Community engagement.

  • Terry Bradley, Deputy Director and ADA Coordinator: Accessibility and compliance initiatives.


Employment and Access



  • Employee Access: Dedicated portals for employees.


Community Engagement


1. Transit and Transportation: Managed by the Charlotte Area Transit System (CATS). Notable Leader: Brent Cagle. [CATS Leadership Team](https://www.charlottenc.gov/CATS/Get-to-Know-CATS/Leadership-Team)
2. Charlotte-Mecklenburg Police Department: Key contacts include Dr. Joshua Fisher (Director), Shannon Harkey (Shelter Manager), Bryan Harkey (Field Operations Manager).

Competitor Profiling



Company Overview


City of Charlotte operates in the Government Administration industry, providing crucial services to over 870,000 residents. The city prioritizes economic development, neighborhood development, transportation, planning, and well-managed governance. Its headquarters is located at 600 East Fourth Street, Charlotte, NC 28202, US.

Website: [charlottenc.gov](https://www.charlottenc.gov)

Financial Overview


  • Annual Revenue: $979M as of June 2024.

  • Funding: Total of $14K raised over two rounds, with the last funding round on May 29, 2024.


Employees and Technology


The city employs around 5,000 employees across various regions, including North America, Europe, and Asia. Key technologies utilized include:
  • Bloomberg (Accounting and Finance)

  • Salesforce (CRM)

  • Google Font API

  • Android (Programming Languages)

  • Tenable One (Security)

  • Bitbucket (Source Code Management)

  • BizTalk Server and Apache (Web Servers)


Significant Partnerships and Initiatives



Recent Partnerships


1. Charlotte-Mecklenburg Schools (CMS): Educational and neighborhood beautification initiatives.
2. DreamKey Partners: COVID-19 emergency relief.
3. North Carolina Emergency Management Association: Partnered training with Charlotte Fire.

Notable Projects and Awards


1. Knight Foundation: $225,000 grant for library and intersection enhancements.
2. Strategic Energy Action Plan (SEAP): Dashboard launched in November 2023.

Competitor Analysis


Top Competitors:
  • City of Gastonia: Annual revenue of $10M.

  • City of Winston-Salem: Revenue ranges from $100M to $1B, specifically $55.6M.

  • City of Asheville: Annual revenue of $217.6M with approximately 1,000 employees.

  • City of Concord: Annual revenue ranges from $10M to $50M.


Strategic Insights


  • Community Development: Strong focus through diverse initiatives and strategic partnerships.

  • Technological Advancements: Extensive use of modern technologies for efficiency.

  • Financial Health: Substantial annual revenue and successful grant acquisitions indicate robust financial stability, promoting further investments and collaborations.