Company Research Report: ClearSale

Company Overview

• Name: ClearSale

• Mission: The world’s best ecommerce fraud solution committed to helping clients stop fraud, sell more, and create better customer experiences.

• Founded: No information is available

• Founders: No information is available

• Key People:

• Eduardo Mônaco, CEO

• Bernardo Lustosa, PhD, President

• Rafael Lourenco, Vice President

• Headquarters: 7300 Biscayne Boulevard - Miami, FL, 33138

• Number of Employees: 2,000+ specialized analysts

• Revenue: No information is available

• Known For: Being a global leader in ecommerce fraud protection solutions with more than 20 years of experience, offering the highest order approval rates and lowest false decline rates in the industry.

Products

Ecommerce Fraud Protection Solutions

ClearSale provides ecommerce fraud protection solutions that integrate with multiple platforms, offering real-time protection to merchants.

• Key Features:

• Advanced Statistical Techniques: Uses AI coupled with statistical analysis for efficient fraud detection.

• Manual Review Process: Ensures higher accuracy through rigorous manual checks by the world's largest team of specialized fraud analysts.

• Chargeback Guarantees: Two-tier protection ensuring reimbursement for losses due to fraud-related chargebacks.

• Flexibility: Customizable solutions suitable for enterprise and small/medium businesses.

• Technical Support: Available 24/7/365.

Threat Intelligence and Brand Monitoring

Aims to continuously protect businesses against cyber threats such as phishing and counterfeit activities.

• Key Features:

• Anti-Phishing: Identification and takedown of threats affecting brand reputation.

• Brand Monitoring: Continuous scanning across platforms to protect and take down malicious threats.

• Real-Time Dashboards: Offers clients oversight with no integration requirements.

Recent Developments

• New Product Launches:

• Retail Fraud Prevention Tools: Launched to remain agile in an evolving market, providing tailored solutions for business needs.

• Awards and Recognition:

• G2 Top Spot for Ecommerce Fraud Protection: Maintained top position in various quarters in G2’s reports, including Spring and Summer 2024.

• Leadership in the Fraud Prevention Software Category: Named Market Leader in the Spring 2022 Customer Success Report by FeaturedCustomers.

• Partnerships:

• International Advisory Board of Merchant Risk Council (MRC): ClearSale joined in 2023, aligning with global leaders in risk management and fraud prevention.

• Organizational Developments:

• Employee Spotlight Program: Recognized internal talent such as Elma Ocampo, who was recently promoted to International Marketing Director.

• Client Reviews and Successes:

• Praised for reducing fraud stress for businesses, the reliability of fraud detection, and maintaining customer confidence in payment security.

Conclusion

ClearSale holds a strong position as a leader in the ecommerce fraud prevention industry with over 20 years of experience, sophisticated fraud protection technology, and a customer-centric approach. Although some information, such as the founding date and specific revenue, is unavailable, ClearSale's commitment to innovation and robust partnerships highlight its continued growth and industry influence.