Cledara Company Report



Company Overview



Name, Mission of the Company


  • Name: Cledara

  • Mission: To improve your relationship with software by helping you discover, buy, manage, and cancel the right software, so you get closer to achieving your objectives.


Founding Details


  • When Founded: 2018

  • Founded by: Cristina Vila


Key People


  • Cristina Vila Vives: Founder & CEO

  • Brad van Leeuwen: Co-Founder & COO


Headquarters


  • Location: 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE


Number of Employees


  • No information is available


Revenue


  • No information is available


Recognition


  • Known for being the world's leading software management platform for finance teams with 1,000+ customers in 32 countries and 5,600+ software vendors.


Products



Main Offerings


1. Software Spend Management Platform
  • Description: A platform designed to streamline payments, simplify approvals, and provide actionable insights to reduce costs.

  • Key Features:

  • Management: Real-time directory of software and hosting to automate access requests, budget changes, contracts, invoices, and manual accounting tasks.

  • Payments: Designed specifically for software, enabling easy buying, renewing, and canceling of subscriptions, with features like spend limits, virtual cards, and cashbacks.

  • Optimization: Identifies underused, duplicate, and similar tools to optimize software spending.

  • Security: Provides software compliance and security tools for SOC2 and ISO27001.


Detailed Features


  • Payments Built for Software: Control spend with payments specifically designed for managing software.

  • Automate Finance Tasks: Automate buying, accounting, and invoice capture, offering significant time savings.

  • Spend Optimization: Insights on unused and duplicate tools to reduce software costs.

  • Real-Time Directory: Tracks every tool your company uses, including unapproved ones.

  • Software Usage: Monitor how much each tool is being used to understand its value.

  • Manage Integration: No limitations from integrations or partnerships.


Recent Developments



Achievements & Recognition


  • G2’s Summer 2024 Report: Secured 15 badges.

  • Collaborations: Connect Cledara with NetSuite for end-of-month transformations.


Expansion & Funding


  • Market Expansion to the US: Establishing new headquarters in Denver, Colorado.

  • Series A Funding: Raised $20 million led by CommerzVentures.

  • Partnership: Bond partnership enables issuing Mastercard cards in 30+ countries.


Product Enhancements


  • New Features: Integrations with financial and compliance systems, enhancing real-time directories and optimizing spend further.

  • Customer Success Stories: Various companies like Marshmallow, what3words, Butternut Box benefited from using Cledara.


Other Notable Updates


  • Support Metrics (Q1 2024):

  • Customer Satisfaction (CSAT): 93%

  • Median Resolution Time: 3 hours

  • Chat Wait Time: 47 seconds

  • Median First Response (Email): 1.7 hours


Summary



Cledara is a pioneer in the SaaS spend management space. Their versatile platform offers a comprehensive package to finance teams, enabling them to control, optimize, and secure their software expenditures effectively. With recent funding, expansion to the US, and numerous accolades, Cledara is well-positioned for continued growth and success.