Market Research Report: Cloud5 Communications
Company Overview
Name
Cloud5 Communications
Mission of the Company
Modern hospitality runs on technology. As hotels navigate an increasingly complex IT landscape, they need a trusted, proven partner to help them envision, plan, and achieve their communications and technology objectives. Cloud5 aims to provide expert solutions to meet the IT needs of the modern hotel business.
Founding and Founders
No information is available
Key People
- Mark Holzberg - President & CEO
- Anai Patel - Chief Financial Officer
- Jason Reid - Senior Vice President & GM, Contact Center
- Marc Vaughn - Senior Vice President, Operations
- Jamie Murphy - Vice President, Marketing
- Frank Ziller - Chief Technology Officer
- David Heckaman - Vice President, Product Development
- Fred Reeder - Senior Vice President, Sales and Commercial Development
- Beata Weiss - Senior Vice President, Human Resources
Headquarters
820 W. Jackson Blvd. Suite 150B, Chicago, IL 60607
Number of Employees
No information is available
Revenue
No information is available
What the Company is Known For
Cloud5 Communications is known for pioneering communication technology and providing IT solutions specifically tailored to the hospitality industry. The company boasts of being the most Cloud PBX properties provider and holding top-ranked LSP with Marriott GPNS Full Certification for enterprise high-speed Internet access.
Products
Internet Solutions
Description
Cloud5 offers a range of internet solutions to meet the evolving needs of the hospitality industry, Multi-Dwelling Units (MDUs), and other customer-centric industries.
Key Features
- Managed Wi-Fi
- GPNS (Global Property Network Standards)
- Conference Internet Services
- SD-WAN
Voice Services
Description
Cloud5 voice services are designed to enhance both internal and external communication capabilities for businesses.
Key Features
- Hosted PBX
- On-Premise PBX
- SIP Trunking
- E911 Services
Managed Services
Description
Cloud5 provides managed services to help businesses maintain their infrastructure and support their technology stacks efficiently.
Key Features
- Comprehensive infrastructure management and support
Contact Center
Description
Cloud5's contact center solutions extend customer service by operating as an extension of the client’s brand with a world-class contact center service.
Key Features
- Centralized Voice Reservations
- Contact Center Calculator
- Inbound Call Services
- Social, Email & Chat
- Specialty Services
- Hotel Group Desk
- Appointment Setting
- Loyalty Programs
Recent Developments
What Are the Recent Developments in the Company
No information is available
New Products Launched
No information is available
New Features Added to Existing Products
No information is available
New Partnerships
No information is available
Conclusion
This report has provided an extensive overview of Cloud5 Communications, delineating its main offerings and emphasizing its relevance in the hospitality industry. While certain information such as the founding details, the number of employees, and revenue figures are not available, the report underscores Cloud5's commitment to delivering exceptional technology services and solutions, tailored particularly for the hospitality sector.
For further details and updates, visit their website or contact them at:
820 W. Jackson Blvd. Suite 150B, Chicago, IL 60607
1 (877) 241-2516
This report aims to give a concise yet comprehensive look into Cloud5 Communications, underscoring its pivotal role and offerings in the industry.
