Company Research Report: Compex IT

Company Overview

General Information

• Name: Compex IT Limited

• Mission: To build long-lasting partnerships with clients by putting people and business first and empowering them to get the most from their technology with simple, efficient, and secure solutions.

• Founded: In 2000 by Gary Alsop and Mark Dodds.

• Headquarters: Grosvenor House, 11 St Pauls Square, Birmingham, West Midlands, B3 1RB, UK.

• Number of Employees: No specific number provided, but they support teams ranging from 5 to 100 members.

• Revenue: No information is available.

• Known For: Compex IT is renowned for offering award-winning managed IT support—delivering IT services to business owners and managers in Birmingham and the Midlands. They provide IT solutions prioritizing customer service and technological partnership.

Key Personnel

• Gary Alsop: Managing Director and Co-Founder

• Mark Dodds: Operations Director and Co-Founder

• Key Team Members:

• Karl Reynolds: Projects Engineer

• Andrew Crosbie: Lead Support Engineer

• Josh Smith: Support Engineer

• Sam Wonfor: Support Engineer (Apprentice)

• Amy Fitzgerald: Administrator

• Heather Alford: Accounts

Products and Services

IT Support Services

• Description: Comprehensive IT support including reactive and proactive solutions for IT management and strategic planning to mitigate issues before they occur.

• Key Features:

• Streamlined IT management for efficiency.

• Superfast response and support for IT-related issues.

• Transparent IT support plans tailored for businesses with 5-100 users.

Cyber Security

• Description: A multi-layered approach to protect businesses from cyber threats.

• Key Features:

• Continuous monitoring of Microsoft 365.

• Endpoint detection and response.

• Advanced email protection and web protection software.

• Regular security patch management.

• Cyber Essentials alignment for enhanced protection.

Microsoft 365 Services

• Description: Expertise in setting up and optimizing Microsoft 365 for enhanced collaboration and productivity.

• Key Features:

• Cloud-based access from anywhere.

• Real-time collaboration tools (Word, Excel, PowerPoint, Teams).

• Security backups and data protection.

• Flexible, monthly licensing.

Communication Solutions

• Description: Tailored communication solutions for streamlined business operations.

• Key Features:

• VoIP cloud telephone systems.

• High-speed fibre broadband.

• Seamless video conferencing solutions.

Recent Developments

New Products and Improvements

• Recent Launches: No specific new product launches are mentioned.

• New Features Added: No specific new features to existing products are noted.

Partnerships and Strategic Developments

• Recent Partnerships: No specific partnerships are mentioned, though Compex IT is known for strong ties with over 85 businesses in the Birmingham and Midlands region.

• Strategic Initiatives:

• A commitment to becoming carbon-neutral by 2025 in partnership with Play It Green.

• Introduction of a '6-month money-back guarantee' policy to ensure customer satisfaction.

The data provided offers a comprehensive look into Compex IT, highlighting their service offerings and their focus on customer-centric IT solutions while providing peace of mind to their clients through robust security features and reliable support.