Complete Restoration, Inc. Company Profile

Background

Overview

Complete Restoration, Inc. is a full-service restoration company based in Lindon, Utah, specializing in comprehensive property restoration services for both residential and commercial clients. Established in 1996, the company has built a reputation for reliability and quality in the restoration industry. Their services encompass water mitigation, fire and smoke damage restoration, mold remediation, and content cleaning. Complete Restoration is committed to delivering exceptional customer service, treating clients and their properties with the utmost respect. All technicians are certified, drug-tested, and have passed background checks, ensuring a high standard of professionalism.

Mission and Vision

The company's mission is to provide prompt, efficient, and high-quality restoration services, helping clients recover from property damage caused by various disasters. Their vision is to be the leading restoration service provider in their region, known for integrity, expertise, and customer satisfaction.

Primary Area of Focus

Complete Restoration focuses on restoring properties affected by water, fire, smoke, and mold damage. They offer a comprehensive range of services, including water mitigation, fire and smoke damage restoration, mold remediation, and content cleaning, ensuring a one-stop solution for clients.

Industry Significance

Operating in the restoration industry, Complete Restoration plays a crucial role in assisting homeowners and businesses in recovering from property damage. Their expertise and comprehensive service offerings contribute significantly to the community's resilience in the face of disasters.

Key Strategic Focus

Core Objectives

Comprehensive Restoration Services: Provide end-to-end restoration solutions, from initial assessment to final repairs, ensuring a seamless recovery process for clients.

Customer Satisfaction: Maintain high standards of customer service, aiming for complete client satisfaction through quality workmanship and reliable service.

Community Engagement: Engage with the local community to build trust and establish long-term relationships, positioning the company as a trusted partner in restoration services.

Specific Areas of Specialization

Water Mitigation: Address and repair water damage promptly to prevent further issues such as mold growth and structural damage.

Fire and Smoke Damage Restoration: Restore properties affected by fire and smoke, including odor removal and structural repairs.

Mold Remediation: Identify and eliminate mold infestations to ensure a healthy living environment.

Content Cleaning: Clean and restore personal belongings affected by damage, aiming to return them to their pre-loss condition.

Key Technologies Utilized

While specific technologies are not detailed in the available information, the company emphasizes the use of advanced methods and equipment in their restoration processes.

Primary Markets or Conditions Targeted

Complete Restoration primarily serves residential and commercial clients in Utah County and Wasatch County, addressing property damage resulting from water, fire, smoke, and mold incidents.

Financials and Funding

Funding History

Specific details regarding the company's funding history are not publicly available.

Total Funds Raised

Information on the total funds raised by Complete Restoration is not disclosed.

Notable Investors

There is no publicly available information about notable investors in Complete Restoration.

Intended Utilization of Capital

The company has not publicly disclosed specific plans for utilizing any raised capital.

Pipeline Development

As a service-oriented company, Complete Restoration does not have a product pipeline. Their focus is on delivering immediate and effective restoration services to clients in need.

Technological Platform and Innovation

Proprietary Technologies

While the company emphasizes the use of advanced methods and equipment in their restoration processes, specific proprietary technologies are not detailed in the available information.

Significant Scientific Methods

The company employs advanced restoration techniques and equipment to address various types of property damage, ensuring effective and efficient service delivery.

Leadership Team

Key Executive Profiles

Carlos Garcia: Principal Partner with over 32 years of experience in masonry and façade restoration. His background includes union training and large-scale project management.

Mark Dziedzina: Partner with more than 25 years in the construction industry. He founded and operated Mark’s Complete Construction, completing over 1,000 successful projects.

Leadership Changes

There is no publicly available information regarding recent significant changes or appointments within the company's leadership.

Competitor Profile

Market Insights and Dynamics

The restoration industry is characterized by a mix of large national franchises and local service providers. Companies like ServiceMaster Brands and BELFOR Property Restoration are significant players in the market. Complete Restoration competes by offering personalized services and maintaining high standards of customer satisfaction.

Competitor Analysis

ServiceMaster Brands: A large company offering a range of services, including disaster response and restoration.

BELFOR Property Restoration: A multinational corporation specializing in disaster recovery and property restoration.

Servpro Industries, LLC: A franchisor of fire and water cleanup and restoration franchises in the United States and Canada.

Strategic Collaborations and Partnerships

Specific details about collaborations or partnerships are not publicly available.

Operational Insights

Complete Restoration differentiates itself through personalized service, a strong local presence, and a commitment to quality and customer satisfaction.

Strategic Opportunities and Future Directions

Strategic Roadmap

The company aims to expand its service offerings, enhance operational efficiency, and strengthen its position in the local market.

Future Business Directions

Complete Restoration is focused on maintaining high standards of service, exploring opportunities for growth, and adapting to industry trends to meet evolving customer needs.

Opportunities for Expansion

While currently serving Utah County and Wasatch County, there may be opportunities to expand services to neighboring regions, leveraging the company's expertise and reputation.

Current Strengths

The company's strengths include experienced leadership, a comprehensive range of services, a strong local presence, and a commitment to customer satisfaction.