Company Market Research Report

Company Overview

• Name: Computer Assistance

• Mission of the Company: To provide the best IT solutions for clients, ensuring quick, hassle-free issue resolution, and tailored IT and consultancy services to fit business needs.

• Founded: 1996 by Raphael as a one-man operation.

• Key People: No information is available

• Headquartered: 154 Oxford Rd, OX4 2EB, Oxford, UK

• Number of Employees: Information on the exact number of employees is not provided. However, historical records indicate gradual growth, reaching three employees post-foundation.

• Revenue: No information is available

• Known For: Reliable and fast computer repairs, both onsite and remote IT support services, development of medical system-related software, hosting client data securely, custom-built PCs, and IT consultancy.

Products

• Product Offerings:

• IT Support Services: Includes onsite and remote support for businesses and individuals, along with network and Linux support.

• Computer and Laptop Repair: Specializes in repairing a variety of devices, including Apple Macs, Laptops, and PCs, with convenient collection and return services.

• Custom Built Desktops: Offers custom-built PCs tailored to clients' specific requirements.

• Consultancy Services: Provides consultancy and advice ensuring IT solutions are tailored to business needs.

• Shop Products: Offers discounts on various tech products, including gaming monitors and MacBooks.

• High-Level Product Descriptions:

• IT Support and Repair: Emphasizes reliable repair services with insured device collection and return.

• Custom Built PCs: Focuses on building dream PCs for customers, implemented by highly skilled tech professionals.

• Key Features of Products:

• Fast and responsive IT support

• Reliable repair services with customer satisfaction emphasis

• Customized solutions for unique business needs

• Secure hosting services once provided in a physically secure bank safe

• Modern equipment sales with professional discounts

Recent Developments

• New Features or Products Launched: No information is available

• Added Product Features: Expanded services to include development and management of medical systems related to neuroimmunology

• New Partnerships: Supported by world-class partners, including firms like Microsoft and VMware

• Recent Achievements:

• Government contracts secured by 2024

• Expanded software development services

• Efficient handling of over 20,000 computer repairs

_Computer Assistance_ continues to maintain a strong local presence in Oxford, UK, underpinned by long-standing client relationships and proactive service delivery adapted to meet the evolving IT landscape. This aligns with their mission to provide comprehensive, effective IT solutions to various sectors while emphasizing customer service excellence.