Company Research Report: ComputerCare

Company Overview

Name: ComputerCare

Mission of the Company: ComputerCare aims to provide painless IT asset management and logistics specifically tailored for businesses of all sizes. They emphasize "The Human Side of Hardware," offering personalized solutions that technology alone cannot replicate.

Foundation and Founders: No information is available.

Key People:

• Georgia Rittenberg, CEO: Georgia focuses on connecting, engaging, and orchestrating within the organization. She enjoys puzzles and family time and applies this passion to designing support solutions that unify fragmented parts into a cohesive entity.

• Erny-Jay Mezas, Chief Revenue Officer: Erny leads all revenue-generating aspects of the business, including sales, marketing, and customer service. He has over 30 years of experience in IT.

• Katie Richter, VP of Operations: Katie oversees cross-functional operations activities, ensuring smooth business functions.

• Kris Huynh, VP of Technical Services: Kris aligns daily operations of technical services with the company culture.

• Samantha Cardoso, Director of HR: Samantha focuses on strategic planning and people programs to cultivate a better workplace for future generations.

Headquarters: 3350 Scott Blvd. #51, Santa Clara, CA 95054

Number of Employees: No information available.

Revenue: No information available.

What the Company is Known For: ComputerCare specializes in IT Asset Management, repair services, and comprehensive lifecycle management solutions for businesses. It is recognized as an authorized service provider and reseller for major tech brands such as Apple, Microsoft, Lenovo, HP, and Dell.

Products and Services

Products and Features:

1. IT Asset Management Solutions:

• Tailored IT logistics and asset management emphasizing seamless integration and management of hardware.

• Offers comprehensive lifecycle management from procurement to repair and disposal.

2. Repair Services:

• Provides authorized repair services using genuine parts for brands like Apple, Microsoft, Lenovo, HP, and Dell.

• Includes both in-warranty and out-of-warranty repair solutions.

3. On-site Services:

• Customizable IT support services at client locations.

• Aims to complement and enhance existing IT teams with advanced support.

4. Authorized Reseller Services:

• Offers new equipment purchases directly from Apple, Microsoft, Lenovo, HP, and Dell, providing personalized service and lifecycle support.

Key Features of Each Product:

• IT Asset Management: Efficient onboarding and offboarding processes, asset tracking via custom portals, extensive repair and deployment services.

• Repair Services: Quick turnaround times, comprehensive support, both on and off-site options available.

• On-site Services: Personalized and scalable solutions, continuous support tailored to organizational needs.

• Reseller Services: Full spectrum service including purchase, repair, and lifecycle management.

Recent Developments

Recent Developments in the Company:

• Certification from the Women’s Business Enterprise National Council (WBENC) in 2021 as a woman-owned business.

• Emphasized their commitment to diversity, equity, and sustainability.

New Products Launched: No information available.

New Features Added: No information available.

Partnerships:

• Collaboration with Sprout ITAD partner for sustainable management of IT asset disposition.

• Partnership with Cnaught to offset emissions and contribute to environmental sustainability.

Conclusion

ComputerCare continues to solidify its position as a leader in IT Asset Management by providing dedicated and comprehensive solutions tailored to enhance business operations. With a commitment to sustainability and supplier diversity, ComputerCare not only addresses IT needs but aligns its operations with broader community and environmental goals.