Company Market Research Report: Condo Control

Company Overview

• Name: Condo Control

• Mission of the Company: To elevate HOA and Condo community operations by maximizing efficiency and effectiveness through expert software solutions.

• Founding Details: Condo Control was founded in 2008 by Brian Bosscher. His journey began in 2006 when he purchased his own condo and experienced the challenges in the industry firsthand. This motivated him to create a solution to streamline condo and HOA community operations.

• Key People in the Company:

• Brian Bosscher - Chief Executive Officer

• Randar Puust - Senior Director of Software Engineering

• Adam Aronson - Senior Director of Product Management

• Phillip Livingston - Director of Marketing

• Muamer Bektic - Director of Customer Success

• Farhiya Abdi - Head of Onboarding

• Matt Scott - Head of Support

• Headquarters:

• Toronto, ON, Canada: 2 Carlton St, Suite 1000, Toronto, ON M5B 1J3

• New York, NY, USA: 276 5th Avenue, Suite 704, New York, NY 10001

• Number of Employees: 50+ skilled employees

• Revenue of the Company: No information is available.

• What the Company is Known for: Condo Control is known for its comprehensive condo and HOA management software that helps streamline operations and optimize community living.

Products

Condo Control provides a suite of software solutions designed to streamline the operations of condo associations and HOA communities. Here's an overview of their offerings:

• Communication Tools: Share documents, events, and messages electronically to keep the entire community engaged and informed.

• Key Features: Announcements, classified ads, discussion forums, virtual meetings, surveys

• Financial Solutions: Manage orders, process payments, and generate financial reports using automated accounting solutions.

• Key Features: Vendor management, purchase orders, online payments

• Maintenance Management: Effortlessly manage service requests and assets with real-time updates and insightful reporting.

• Key Features: Maintenance requests, architectural change requests, preventive maintenance, asset management

• Record Keeping: Digital solutions for organizing and maintaining consistency in documents and resident information.

• Key Features: Reporting, short-term rentals, task tracking, file library

• Security Management: Automate package tracking, visitor parking, and security patrols to reduce errors and increase productivity.

• Key Features: Authorized entry, incident reports, security patrol

• Resident Experience: Provides tools for residents to book amenities, make payments, and access information to enhance their community living experience.

• Key Features: Event calendar, amenity booking, package tracking

Recent Developments

• New Products and Features:

• Budget Mailout Feature: Condo Control introduced a feature to customize and send budget letters to owners, enhancing communication and efficiency.

• Task Tracking Feature: This tool helps administrators manage and monitor tasks within the community, streamlining operations and increasing productivity.

• Rebranding Efforts: Condo Control has undergone rebranding to reflect their ongoing commitment to creating an ecosystem that works better for everyone.

• Industry Recognition: According to verified customer ratings on platforms like G2 and Capterra, Condo Control boasts high customer satisfaction ratings:

• 98% Quality of Support

• 99% Ease of Setup

• 97% Value for Money

• 99.9% Uptime

Additional Information

• Use Cases and Solutions:

• Condo Control offers solutions tailored for different roles like property managers, board members, and residents. Their platform addresses use cases like improving communication, streamlining security duties, managing visitors and parking, and more.

• Customer Testimonials:

• The platform has received positive feedback from industry professionals like condominium managers and HOA managers who have noted improvements in efficiency, communication, and cost reduction.

• Community Types and Segments Served:

• Condos & co-ops, HOAs & communities, property management companies, security, and facilities.

In conclusion, Condo Control is positioned as a leader in the condo and HOA management software industry with a well-established track record of reliability, customer satisfaction, and innovative solutions designed to enhance the management of community living spaces.