Company Research Report: Connect&GO

Company Overview

• Name: Connect&GO

• Mission of the company: To provide the most innovative and flexible integrated management platform for the attractions industry powered by cutting-edge RFID technology.

• Founded: Founded date not available.

• Founders: No information is available.

• Key people in the company:

• Anthony Palermo, Co-founder

• Nadine St-Amant, Co-Owner and President, Super Aqua Club

• Samuel Grenier, Vice President, Granby Zoo

• Richard Guest-Gornall, Vice President, Arts & Entertainment, IMG Events

• Ted Molter, Senior Business Development Director

• Headquarters:

• Montreal, QC, Canada

• Address: 5800 Saint-Denis, Suite 605, Montreal, QC H2S 3L5

• Number of employees: 12 new hires mentioned, exact current total number not specified.

• Revenue: No information is available.

• Known for: Leading in RFID and integrated attractions management technology.

Products

Overview

Connect&GO offers an integrated platform combining multiple management functionalities into a centralized, unified interface designed for the attractions industry.

Product Descriptions & Key Features:

1. Konnect Platform:

• High-Level Description: An all-in-one management system leveraging RFID technology to streamline operations and enhance guest engagement.

• Key Features:

• Access Control: Real-time attendance tracking and fast guest movement solutions.

• Cashless Payments: Powered by RFID wearables or QR codes to increase revenue and speed up sales processes.

• E-Commerce Ticketing: Customizable platform for online and on-site ticket sales aimed at driving revenue.

• Point-of-Sale (POS): Integration of various types of sales and special offers in real-time.

• Marketing & CRM: Automated and personalized campaigns using real-time data to drive engagement.

• Photo & Video: Integrated platform turning guest photos into revenue streams.

• F&B & Retail POS: Simplifies restaurant and retail management with mobile ordering and table management features.

• Analytics & Reports: Real-time data access for powerful business insights.

• Experiential & Gamification: Tools to create engaging guest experiences, adventures, and missions.

• Waivers: Easy and quick signing process while ensuring sales flow is unobstructed.

• Gift Cards & Virtual Wallet: Integrated solution for cashless payments and gift cards management.

2. Virtual Wallet Technology:

• High-Level Description: A central feature of their platform that integrates various guest transactions and interactions.

• Key Features:

• RFID Wearables & QR Codes: Enables seamless transactions and access control.

• Data Ecosystem: Centralized collection and real-time flow of guest data.

3. Konnect Express:

• High-Level Description: A mobile point-of-sale solution designed for flexibility in processing transactions anywhere within the attraction.

• Key Features:

• Integration with eCommerce and POS systems.

• Enhanced customer experience through mobility and flexibility.

Recent Developments

New Products Launched:

• Konnect Express: Combined mobile and point-of-sale solution introduced to enhance in-attraction sales flexibility.

Recent Developments:

• Partnerships:

• Saunders Farm: New partnership enhancing Saunders Farm's operations.

• Fabrikus World: Renewal and strengthening of partnership for park experience.

• Wicked Waves Water Park & Cape Cod Inflatable Park: Implementing Connect&GO’s integrated platform.

• Lightspeed Commerce: Collaboration to revolutionize F&B and retail experience.

• Arena23: Integrating platform for innovative family entertainment center.

• Triple Play Family Fun Park: Partnership to enhance ROI and guest experience.

• Splash Kingdom Waterparks: Partnership to drive revenue and operational simplification.

• Certifications & Recognition:

• NF525 Certification: Achieved to enhance security and seamless operations in French attractions.

• WWA Leading Edge Award: Won by client Roaring Springs Waterpark for cutting-edge technology implementation.

• Expansion:

• Active expansions into France, including partnerships with multiple attractions and integration with Chorus Pro for enhanced invoicing and payments.

• Featured in News Outlets:

• Significant media coverage and participation in industry forums like IAAPA.

• Continuous innovations and presentations in educational webcasts.

With these insights, Connect&GO stands out as a dynamic leader in leveraging RFID technology to provide comprehensive, integrated solutions that optimize revenue, streamline operations, and elevate guest experiences across various types of attractions.