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Connection

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Market Research Report: Connection



Company Overview



Connection (NASDAQ: CNXN), established in 1982 and headquartered in Merrimack, NH, is a leading provider of information technology solutions. The company operates with the mission to connect people with technology, aiming to enhance growth, elevate productivity, and empower innovation. Connection supports various sectors, including healthcare, government, education, and enterprise markets, offering a comprehensive array of IT services and technology solutions. Recognized by Newsweek and Forbes for its trustworthiness and employment practices, Connection offers:

  • IT Hardware, Software & Services

  • Server, Storage & Client Virtualization

  • Cloud Computing & SaaS

  • Networking, Power, Cooling, & Energy Solutions

  • IT Staffing and Security Solutions


The company maintains an extensive product portfolio featuring essential tech products like cables and adapters, computer parts, monitors, projectors, printers, servers, and storage devices. Connection delivers comprehensive digital workplace solutions, IT infrastructure, and services through a broad network of 500 suppliers across 174 countries. It is recognized as a Fortune 1000 company with annual revenues of approximately $3.1 billion and a workforce of over 2,600 employees.

Leadership



The leadership at Connection is headed by Timothy McGrath, President and CEO since August 2011. Other key members include:
  • Patricia Gallup, Chief Administrative Officer

  • Thomas C. Baker, Senior Vice President and Chief Financial Officer

  • Rick Gilligan, President of Sales


This team is noted for fostering a culture of respect, excellence, teamwork, and integrity, contributing significantly to the company's operational success and industry standing.

Industry Performance and Strategy



Connection continuously enhances its position through strategic initiatives and partnerships, with a strong focus on industry-specific requirements in sectors like retail, manufacturing, and finance. Notable collaborations, such as with Fusion Connect for Microsoft Teams integration, showcase its commitment to technology innovation and client satisfaction.

The company's market strategy involves delivering best-in-class IT solutions tailored to corporate technology buyers, enabling real-time IT management and strategic procurement. This positions Connection as a preferred provider for businesses seeking comprehensive IT support and innovation-driven technology solutions.

Achievements and Recognition



Connection has earned multiple accolades for its reliable and ethical business practices. It appears in "Most Trustworthy Companies in America" by Newsweek and Businessweek's "Top 100 Technology Companies", reinforcing its role as a trusted leader in IT solutions.

Workforce and Culture



Housing over 2,600 employees, Connection fosters a collaborative work culture bolstered by highly trained account managers, solution architects, and technical specialists. This team is focused on delivering cutting-edge technology solutions, which establishes Connection as a trusted brand in a competitive marketplace.

Competitor Landscape



Key Competitors



  • Dimension Data: Now part of NTT, providing IT services including managed services, consulting, and cybersecurity solutions, with previously reported annual revenue of $7.5 billion.

  • Insight Enterprises: A Fortune 500 company focusing on IT and consulting services, with revenue of $10.39 billion in 2022 and 15,000 employees.

  • CDW Corporation: A major player in IT products and services, reporting $21.4 billion in revenue and over 15,100 employees in 2023, serving business, government, and educational markets.

  • Zones, LLC: Specializes in digital workplace, cloud, and data center solutions. Operating in over 120 countries with 3,071 employees, though smaller in scale compared to other competitors.


Connection stands out for its customer satisfaction rankings, although competitors like Insight Enterprises and CDW have greater revenue and employee scope, allowing for broader service capabilities and market reach.

Industry Trends



The IT solutions industry is observing significant growth in areas such as digital transformation, cloud computing, cybersecurity, and hybrid IT models. Connection, along with its competitors, is actively expanding service offerings in these domains to remain competitive.

Noteworthy Achievements



Connection was recently acknowledged on Newsweek's World's Most Trustworthy Companies 2024 list in the Technology Hardware category, emphasizing its reliability and commitment to customer satisfaction.

Contact Information




  • Headquarters Address: 730 Milford Road, Merrimack, NH 03054, USA