ConnectWise, LLC Company Research Report

Company Overview

Name

ConnectWise, LLC

Mission

To empower IT solution providers with unmatched software, services, and community to achieve their most ambitious vision of success.

Founding

Founded: 1982

Founders: No information is available

Key People

Jason Magee: Chief Executive Officer

Rik Thorbecke: Chief Financial Officer

Alan Komet: Chief Customer Officer

Aziz Benmalek: Chief Business Officer

Angus Robertson: Chief Marketing Officer

Josh Poe: Chief Legal Officer

Kisha Thompson: Chief People Officer

Ameer Karim: EVP & GM, Cybersecurity & Data Protection

Jake Varghese: EVP & GM, Business Management

Jeff Bishop: EVP & GM, Unified Monitoring & Management and Asio Platform

Patrick Beggs: Chief Information Security Officer

Raghu Ram Bongula: Chief Technology Officer

Todd Hale: Chief Information Officer

Gregg Lalle: SVP & GM, IT Nation

Geoffrey Willison: SVP, Finance

Jitendra Pathak: SVP, Service Delivery

Kathy Smith: Philanthropic Advisor

Headquarters

Headquarters: Tampa, FL, USA

Number of Employees

No information is available

Revenue

No information is available

What is the Company Known For

ConnectWise is known for being the world's leading software company dedicated to the success of IT solution providers. They provide a comprehensive suite of software, services, and resources tailored for Managed Service Providers (MSPs), MSP+, Technology Service Providers (TSPs), Value-Added Resellers (VARs), and Office Equipment Dealers (OEDs).

Products

ConnectWise Asio™ Platform

Description: A unified platform purpose-built for MSPs, featuring intelligent automation, limitless scalability, and cutting-edge cybersecurity.

Key Features:

Patch automation, scripting, remote access, and monitoring

Sales and marketing tools

Centralized data layer for integrated AI capabilities and automation

Centralized user and policy management

Unified billing and notification services

Cybersecurity & Data Protection

Description: Comprehensive solutions to protect clients' critical business assets.

Key Features:

Managed Detection and Response (MDR)

SIEM with 24/7 monitoring

Vulnerability management

Backup monitoring and SaaS backup

Unified Monitoring & Management

Description: Software to remotely access and manage all endpoints, providing complete visibility and control.

Key Features:

Remote access and support (ScreenConnect)

Action-based ticket generation and management (Intellimon)

Validated patch management

Integrated reporting with BrightGauge

Business Management

Description: Tools designed to optimize MSPs' core business operations.

Key Features:

Professional Service Automation (PSA)

Quote and Proposal automation (CPQ)

Centralized data with BrightGauge for real-time insights

Customer feedback management (SmileBack)

Operational benchmarking (Service Leadership Index)

Recent Developments

New Products & Features

ConnectWise Asio™ Platform:

New integrations and automation features

Enhanced user experience with centralized dashboard and UI

Managed Detection and Response (MDR):

Enhanced capabilities for Microsoft 365 and endpoint security

Unified Monitoring & Management:

Updated ScreenConnect and Intellimon for better remote access and ticket management

Partnerships

Third-party integrations: Building integrations with other leading software vendors such as SentinelOne and Acronis through the ConnectWise Marketplace™.

Events and Conferences

IT Nation Connect 2024 Event:

Date: November 6-8, 2024

Focus: Innovation, education, and networking for MSP success.

Collaboration with The Channel Program for PitchIT:

Event: Third Annual Event to showcase emerging MSP-focused solutions.

Market and Research Developments

Support for MSPs achieving Cybersecurity Maturity Model Certification (CMMC) Level 2 Compliance Requirements.

Research and Insights:

Service Leadership Q2 Data Report: Highlights trends in managed service revenue growth and profitability.

Awards and Recognitions

Top Technology Innovations of 2024 by CRN: Recognition for ConnectWise’s Asio Platform and ConnectWise RPA.

Category Leader in Cloud Management, Network Management, and RMM by Channel Program.

Jason Magee, CEO: Featured on CRN Top 100 Executives List for 2024 in the Innovators Category.

This report summarizes the key details about ConnectWise, LLC, including its mission, leadership, products, recent developments, and market positioning. For additional information or inquiries, please contact ConnectWise directly through their official contact channels.