Company Research Report: ContactMonkey
Company Overview
Company Name
ContactMonkey Inc.
Mission
No information is available.
Foundation
Founded: 2010
Founder(s): No information is available.
Key People
- Scott Pielsticker: Founder & CEO
Headquarters
Location: Toronto, Ontario, Canada
Employees
Number of Employees: 100+
Revenue
No information is available.
Known For
ContactMonkey is known for its internal communications software, which integrates with Outlook and Gmail to create, send, and track employee newsletters, surveys, and other internal communications efficiently.
Products
Product Overview
ContactMonkey offers various internal communications tools, primarily focused on enhancing employee engagement through streamlined, data-driven communications.
Products and Key Features
1. Email Builder
- Description: Create engaging, visually appealing emails without coding.
- Key Features:
- Drag-and-drop editor
- 700+ responsive templates
- Multimedia support (videos, GIFs, images)
- Brand customization
- ChatGPT3 integration for content creation
2. Outlook and Gmail Integration
- Description: Send emails directly from Outlook/Gmail, avoiding spam filters and unsubscribe issues.
- Key Features:
- Auto-sync content and recipient lists
- Schedule sending
- Personalized communications
- Daily sending limits surpassed
3. Employee Surveys
- Description: Collect and analyze employee feedback through surveys embedded in newsletters.
- Key Features:
- Pulse surveys, emoji reactions, eNPS
- Customizable questions and polls
- Anonymous feedback options
- Trend tracking and analysis
4. Analytics and Reporting
- Description: Track the effectiveness of internal emails with detailed metrics.
- Key Features:
- Open rates, click-through rates
- Heat maps for email clicks
- Read time and location tracking
- Audience segmentation
5. List Management
- Description: Manage email lists directly within the platform.
- Key Features:
- Sync contacts from Azure AD, Workday, etc.
- Maintain customized attributes
- Minimize duplicates and errors
6. Multi-Language Emails
- Description: Facilitate global communication with multi-language support.
- Key Features:
- Translate emails into four languages
- Unified analytics for all translations
7. SMS Communications
- Description: Reach employees via SMS for urgent updates.
- Key Features:
- SMS message creation
- Tracking and analytics
- Integration with internal communications
8. Integrations
- Description: Enhance functionality with broader integrations.
- Key Features:
- Microsoft Teams for streamlined content creation
- SharePoint archiving and performance insights
Recent Developments
Key Developments
1. June 2024: Introduced recurring surveys to track employee responses over time.
2. May 2024: Launched multi-language email creation, allowing simultaneous translation into multiple languages.
3. April 2024: Enhanced list management functionality to easily create and categorize contact lists.
4. November 2023: Announced integration with Microsoft Teams for seamless internal communication.
5. October 2023: Improved sending speed for internal emails by 10-15x.
New Products
1. Integrations with Microsoft Teams and SharePoint: Streamline internal communications and archiving.
2. Multi-language Emails: Real-time translation feature to support diverse workforces.
New Features
- Recurring Surveys: Allows for continuous feedback collection and trend analysis.
- ChatGPT3 Integration: Enhances content creation speed and efficiency within the email builder.
- Event Management: Simplifies the process of sending invites, tracking RSVPs, and managing internal events.
Partnerships
No new partnerships information available.
This completes the company research report on ContactMonkey. For more detailed inquiries, please reach out directly to ContactMonkey through their official website or contact support.
