Company Research Report
Convey Health Solutions
Company Overview
- Name: Convey Health Solutions
- Mission: To drive health plan growth and member engagement by leveraging proprietary technology and processes.
- Vision: Empowering health plans to excel through technology, service, and advisory expertise.
- Core Values: Integrity, teamwork, and compliance.
- Founded: 2001
- Key People:
- Daniel Finke, Chief Executive Officer
- Tim Fairbanks, Executive Vice President & Chief Financial Officer
- Stephanie Jones, Senior Vice President & Chief Operating Officer
- Giray Akar, Senior Vice President & Chief Technology Officer
- Scott Tracey, Senior Vice President, Chief Information Officer & Chief Information Security Officer
- Jonathan Starr, Senior Vice President & Chief Supply Chain Officer
- Brigitte Nettesheim, Senior Vice President & Chief Growth Officer
- Rick Hess, Senior Vice President & Chief Product Officer
- Brandon Solomon, Senior Vice President & General Manager, Pareto Intelligence
- Susana Pichardo, Senior Vice President, Accounting
- Kelley Berlin, Senior Vice President & Chief Human Resources Officer
- Deborah Johnson, Vice President & Chief Compliance Officer
- Chairman of the Board: Sharad S. Mansukani, M.D., CPE, CMCE
- Headquarters: Fort Lauderdale, Florida
- Number of Employees: 3,000
- Revenue: No information is available
- Known For: Providing end-to-end healthcare solutions through advanced technology, supplement benefit administration, and analytics to enhance health plan operations.
Products
Convey Health Solutions offers a suite of healthcare-related technology and service products, primarily focusing on Medicare and Medicaid markets:
1. Miramar Technology Suite
- Description: A comprehensive technology platform supporting various aspects of healthcare operations.
- Key Products:
- Miramar:Enroll: Handles medicare enrollment administration through a robust system integrating CMS guidelines, enrollment processing, and member verification.
- Miramar:Bill: Manages custom invoicing and flexible payment methods.
- Miramar:Resolve: Streamlines appeals and grievances management processes.
- Miramar:Capture: Manages inbound and outbound Medicare member mail.
- Miramar:Fulfill: Oversees document fulfillment during the Medicare enrollment process.
- Miramar:Connect: Enhances customer service and member services technologies.
- Miramar:Reveal: Reconciles membership and financial data accurately.
2. Supplemental Benefits Programs
- Description: Programs designed to enhance Medicare Advantage offerings.
- Key Products:
- Over-the-Counter (OTC) Solutions: Offers comprehensive OTC benefits through various platforms, including a retail-based debit card solution.
- Hearing Benefits Program: Facilitation and management of hearing care services and devices.
- Flex Card Benefits: Provides various supplemental benefits managed through a versatile card.
Recent Developments
- New Developments:
- Appointment of Dan Finke as the new CEO (January 29, 2024).
- Sale of HealthScape Advisors to expand and enhance the core technology platform (February 6, 2024).
- Recognition of the Miramar platform with a MedTech Breakthrough Award.
- Partnership with GA Foods to advance healthy foods programs offered.
- New Products/Features: No information specifically about new products launched or features added to existing products.
- Partnerships:
- Partnered with GA Foods to expand healthy food program offerings.
Additional Information
- Compliance and Security:
- Compliant with several standards, including HITRUST CSF, ISO, HIPAA, CMS, and PCI DSS.
- Proactive compliance practices are supported by a dedicated compliance team and robust security measures.
Conclusion
Convey Health Solutions stands as a pivotal entity in the healthcare technology landscape, especially within government-sponsored and Medicare markets. The company aims to provide superior care plans efficiently with a focus on technological solutions and compliance, driven by a high-caliber team and a broad array of products and services.
