Conviva Company Market Research Report

Company Overview

Name: Conviva

Mission: To revolutionize how businesses understand customer experience and engagement by offering a comprehensive understanding and optimization of digital experiences, aiming to maximize satisfaction, conversion, and revenue.

Foundation: Conviva was founded in 2006.

Founders: Dr. Hui Zhang, Dr. Ion Stoica, Aditya Ganjam, and Jibin Zhan.

Key People:

Keith Zubchevich, President and CEO

Dr. Hui Zhang, Co-Founder, CTO, and Chairman of the Board

Aditya Ganjam, Co-Founder and Chief Product Officer

Vyas Sekar, Chief Scientist

Kishore Krishnamurthy, Chief Strategy Officer

Lan Nguyen, Chief People Officer

Brad Kancigor, General Counsel

Headquarters: No information is available.

Number of Employees: No information is available.

Revenue: No information is available.

Known For: Conviva is the first and best place to optimize digital experiences by providing real-time operational analytics and insights derived from comprehensive client-side telemetry.

Products

Conviva Operational Data Platform (ODP):

Description: Provides real-time insights from full-census, comprehensive client-side telemetry for unmatched understanding of digital experience, app performance, and system health.

Key Features:

Real-Time Performance Analytics

Full-Census User Experience Insights

AI-Driven Anomaly Detection and Alerting

Cross-Platform Capability and Seamless Data Integration

Stateful Event Analytics

Recent Developments

AI-Based Innovations:

General availability of Experience-Centric Operations (ECO) to enhance user experience management.

Introduction of AI Alerts for anomaly detection, increasing issue resolution speed.

Awards and Recognition:

Won the "Data Streaming Case Study of the Year Award" at the Confluent Current Conference for its work during the NFL season.

Thought Leadership:

Predicted key trends for digital businesses in 2025 focusing on superior app experiences and AI-driven insights.

Partnerships: Partnered with a leading streaming service for NFL games to process 3.6 billion events per minute achieving a seamless viewer experience.

Operational Enhancements:

Streamlining Video Analytics with new metrics and insights designed to maximize QoE across various digital platforms.

Key Technology Advancements

Time-State Technology™: Driving real-time, comprehensive analytics, with 71 patents showcasing its scientific excellence in video analytics and operational intelligence.

Stateful Analytics: Through SEAM-EZ, Conviva offers simplified, visual programming for stateful analytics.

Future Outlook

Conviva is anticipated to continue pursuing technology advancements in operational analytics, focusing on customer experience, and expanding its AI and full-census telemetry capabilities to address modern-day data challenges. With ongoing innovations, Conviva reaffirms its dedication to enhanced digital engagement and transformative operational strategies for businesses worldwide.