Company Research Report: Crew

Company Overview

• Name: Crew

• Mission: Empower your distributed workforce by connecting your entire workforce from frontline to corporate leadership, unifying communications, streamlining scheduling, elevating task execution, and making operations efficient.

• Founding: No information is available about the founding date or the founders of the company.

• Key People:

• Mazen Albatarseh, VP Operations & Chief People Officer at Tacala

• John Marsella, Jr., President and CEO at Summerwood

• Gerry Smith, Director of Operations at Donovan Networks

• Trevor Parris, Director of Compliance & Reporting at Affinity Living Group

• Headquarters: No information is available about the headquarters of the company.

• Number of Employees: Crew connects over 1 million frontline team members.

• Revenue: No information is available about the company's revenue.

• Known For: Crew is known for being a communication platform that connects frontline employees and leaders to streamline scheduling, communication, recognition, task execution, and labor optimization.

Products

• Crew Platform:

• Description: A digital workplace platform that connects frontline employees and leaders with the necessary information and tools for exceptional work.

• Key Features:

• Team Communication: Real-time access to team discussions and information.

• Task Execution: Unified task management with communication, scheduling, and workflows to ensure consistent execution.

• Administration & Analytics: Centralized management with hierarchical communication and advanced reporting.

• Compliance: Advanced security and compliance controls, including administrative controls and content filtering.

• Integrations: Seamless integration with third-party tools like DocuSign, Qualtrics, and SurveyMonkey for scheduling, rostering, and insights.

• Dedicated Success Team: Provides live and on-demand training resources, onboarding, and customer support.

Recent Developments

• New Products Launched:

• Task Management Platform: Launched to guarantee flawless frontline execution.

• Crew Email: A fully unified inbox custom-built for frontline employees.

• New Features & Integrations:

• New integrations with platforms such as DocuSign, Qualtrics, SurveyMonkey, and more to enhance digital transformation.

• Cross-unit shift coverage for real-time labor optimization.

• Integration with Slack to unify central office and frontline workers for the first time.

• Partnership with Kronos Workforce Dimensions technology partner network.

• Partnerships: Kum & Go convenience store chain utilizes Crew for workforce management, indicating a strategic partnership to enhance operations.

In summary, Crew provides a comprehensive digital platform designed to enhance workforce management through improved communication, scheduling, task execution, and compliance, illustrating a strong focus on enabling productive, unified teams across diverse organizations.