Company Research Report: CRM Masters Infotech LLP
1. Company Overview
Name: CRM Masters Infotech LLP
Mission: Helping every business by improving their customer experience using the right set of technologies, architecture, and mindset to transform organizations into better customer-engaged companies, thereby increasing their revenue.
Founded: 2016
Founder(s): Not specifically mentioned
Key People:
- Vish Agarwal, Director - Technical
- Rick Meekins, Director - Operations (USA)
- Abolade Olusanya, Sales Head - United Kingdom
- GK Bhatia, Director - Operations (UAE)
Headquarters: Gurgaon, Haryana, India
Number of Employees: 51-200 employees
Revenue: No information is available
Industry Recognition: ISO 27001:2013, ISO 9001:2015 certified & NASSCOM member organization.
What the Company is Known for: CRM Masters Infotech is known for being a Zoho Premium Partner and Salesforce Certified Partner, specializing in digital transformation and CRM solution implementation globally.
2. Products and Services
Core Offerings:
- CRM Solutions:
- Zoho CRM, Zoho CRM Plus, Salesforce CRM
- Customization, integration, and ongoing support for CRM platforms
- ERP Solutions:
- Business process optimization with platforms like Odoo ERP, Microsoft Dynamics 365
- E-commerce Solutions:
- Shopify Consulting, Magento, and WooCommerce platform development
- Marketing Solutions:
- Salesforce Marketing Cloud, Zoho Marketing Automation
- Consulting and Implementation Services:
- Zoho One Implementation, Salesforce Implementation Partner
Key Features:
- Customization and Integration: Tailored solutions customizing platforms using industry-specific standards
- Data Migration: Expertise in migrating data across various CRM systems without performance issues
- Support and Maintenance: 24x7 ongoing support to ensure seamless operations
3. Recent Developments
New Products and Features:
- Kiosk Studio within Zoho CRM: Recent introduction to facilitate easy task management without being dependent on specific records.
- Zoho CRM with RingCentral Integration: Enhanced communication integration to streamline customer interactions.
- Zoho CRM and NetSuite Integration: Developed integration to improve financial and customer data synchronization.
New Partnerships:
- None specifically mentioned; however, recognized partnerships as a Zoho Premium Partner and Salesforce Consulting Partner.
Other Developments:
- Global Expansion: Established presence in more than four countries to service a global clientele, with an office presence in the USA, UK, and UAE.
- New Employee Additions: Recent welcoming of new software developers to bolster technical capabilities.
This comprehensive report is based on the available data, and while some details are missing due to information unavailability, the key aspects reflect an accurate representation of CRM Masters Infotech LLP's market presence and service offerings.
