Company Research Report: CRM Science

Company Overview

Name, Mission of the Company

Name: CRM Science

Mission: To transform businesses through unique Salesforce solutions by partnering with clients throughout their Salesforce journey, optimizing business processes, and designing and developing solutions across every Salesforce cloud.

Founding Details

When Founded: No information is available.

Founder(s): Ami Assayag.

Key People in the Company

Founder & CEO: Ami Assayag

Key Executives: No detailed information is available.

Headquarters

Location: 744 South St. #124, Philadelphia, PA 19147

Number of Employees

No information is available.

Revenue of the Company

No information is available.

What the Company is Known For

CRM Science is renowned for its expertise in Salesforce, holding multiple Salesforce certifications and specializations. It is a Salesforce Summit Consulting Partner and has won 5 Salesforce Partner Innovation Awards.

Products and Services

Products Offered

Sales Cloud: Accelerates sales cycles, close more deals, improve bottom lines.

Service Cloud: Scales customer support, resolves cases faster, improves satisfaction.

Experience Cloud: Connects digital experiences through portals for customers, partners, and employees.

Marketing Cloud: Enables sophisticated marketing automation at scale.

Financial Services Cloud: Custom solutions for financial services.

Health Cloud: Solutions for healthcare organizations.

AppExchange / PDO: Development and launch of Salesforce AppExchange applications.

Managed Services: Managed services plans for enterprises, ISVs, and nonprofits.

High-Level Description of Products

CRM Science offers tailored Salesforce solutions that encompass strategy consulting, implementation, configuration, custom development, ongoing support, and more, across various industries including financial services, high-tech, fintech, nonprofits, and healthcare.

Key Features of Each Product

1. Sales Cloud

Sales process automation

Advanced analytics and reporting

Opportunity and pipeline management

2. Service Cloud

Case management and deflection

Omni-channel support

Knowledge Management

3. Experience Cloud

Custom portals for customers, partners, and employees

Self-service options

Mobile-responsive interfaces

4. Marketing Cloud

Cross-channel marketing

Personalization and automation

ROI measurement

5. Financial Services Cloud

Wealth management

InsurTech solutions

6. Health Cloud

Patient relationship management

Vaccine and pandemic management

7. AppExchange / PDO

Salesforce native apps

Integration apps

Hybrid apps

Recent Developments

Recent Developments in the Company

1. September 5th, 2023 - CRM Science recognized in Salesforce 2023 Partner Innovation Awards.
2. March 1, 2023 - CRM Science earns Salesforce's Summit Partner Tier.
3. January 1, 2023 - Launch of new Salesforce Managed Services Plans (MSP).

New Products Launched

Salesforce Managed Services Plans (MSP): Various plans to offer consistent managed services team for increased flexibility and scalability.

New Features Added to Existing Products

No specific information is available.

New Partnerships

No specific information is available.

Additional Information

Success Stories and Testimonials

1. Acts Retirement-Life Communities: Delivered personalized interactions and enriched lives using Salesforce with CRM Science's expertise.
2. Roadrunner Food Bank: Transformation through Salesforce integration.
3. University City District: Revitalization and streamlining success through innovative transformations.

Industry Recognition

Multiple Salesforce Partner Innovation Awards spanning years.

Designated as Best Place to Work by Philadelphia Business Journal for four consecutive years.

Philanthropy and Community Engagement

Active member of Pledge 1%, supporting multiple charitable causes.

Notable participation in events such as BikeMS and annual holiday gift donations to Foster Angels On Earth.

Contact Information

Email: contact@crmscience.com

Phone: (484) 775-0333

With these meticulously structured offerings and continued developments, CRM Science establishes itself as a powerhouse in the Salesforce ecosystem, equipped to drive significant and meaningful transformations for its clients.