Crossconnect Engineering: Comprehensive Company and Competitor Profile
Company Overview
Crossconnect Engineering is an established IT services provider headquartered in Colorado Springs, Colorado. Renowned for its comprehensive IT solutions tailored to meet diverse business needs, the company is a recognized Cisco Gold Partner and a partner of Palo Alto, specializing in collaboration, security, data center solutions, and route/switch/wireless technologies. Their clientele ranges from mid-sized SMB accounts to Fortune 500 companies, demonstrating a robust commitment to client-specific and innovative IT support. With an estimated annual revenue of $1.7 million, Crossconnect Engineering effectively positions itself as an extension of its clients' in-house IT teams.
Services and Offerings
Crossconnect Engineering delivers personalized and bespoke solutions across various IT domains. Their expertise includes network infrastructure, cloud computing, and software services. As an authorized partner for 8×8 and a leader in the UCaaS Gartner Magic Quadrant, the company excels in implementing and managing these platforms. They offer managed services in two principal packages:
- Gold Package: Features reliable, on-shore operational support available 24/7, with customizable monthly hours including support for technologies such as Cisco, Palo Alto, VMware, and Citrix Netscaler.
- Platinum Package: Provides a swift one-hour response time alongside flat-rate fees, comprehensive network diagrams, and environmental monitoring for rapid IT challenge resolution.
Leadership and Key Personnel
Under the leadership of Jeff Kronlage, CEO, Crossconnect Engineering emphasizes a solutions-driven culture focused on problem-solving. Kronlage, based in Colorado Springs, prioritizes delivering IT solutions that address complex business challenges.
Key personnel include:
- Mark DeLong, Principal Engineer specializing in Network and Security, bringing 20 years of experience in security and networking.
- Michael Pfaff, a significant contributor to the company's operations.
Partner Relationships
Strategic alliances with industry leaders such as Cisco and Palo Alto bolster Crossconnect Engineering’s position in the IT services landscape. These partnerships ensure the delivery of high-quality, efficient, and effective technological solutions.
Client Testimonials
Crossconnect Engineering consistently garners high praise from clients for its ability to deliver quality work and facilitate internal IT knowledge enhancement. Clients appreciate the company’s commitment to not only solving IT issues but also empowering their teams through training and knowledge transfers.
Competitor Analysis
Key Competitors
- Cyber Resilience Institute: Based in Colorado Springs, CO, the institute focuses on cybersecurity, critical infrastructure protection, and cyber intelligence.
- SLI Compliance: Located in Wheat Ridge, CO, this independent test laboratory offers a comprehensive range of compliance testing services, especially in Health IT and Voting Systems.
- InfoPrint Solutions: Now operating under Ricoh, this company provides advanced printing solutions, emphasizing complex and data-driven printing services.
Market Position and Offerings
Crossconnect Engineering maintains a competitive edge by continually developing its collaborative technologies, offering various solutions, including the full range of Cisco Collaboration technology. The company leverages its key partnerships to provide cutting-edge, cost-effective IT solutions tailored to meet diverse customer needs.
Key Partnerships and Collaborations
The company's robust collaborations exemplify its mature DevOps practices, facilitating expert design and services in areas such as Azure networking and Kubernetes deployments, enhancing scalability with containerization.
Contact Information
For further engagement and inquiries, Crossconnect Engineering can be reached at:
Phone: 719-559-5559
Email: support@crossconnect.com
Business Hours: Monday to Friday, 8:00 AM to 5:00 PM
Website: [crossconnect.com](https://crossconnect.com)
Crossconnect Engineering continues to thrive as an indispensable partner for businesses seeking robust IT infrastructure and solutions, integrating seamlessly with client teams and focusing on responsive, custom services to navigate technological challenges effectively.
