Company Profile: CSI Companies

Background

Overview

CSI Companies, established in 1994, is a workforce solutions provider headquartered in Jacksonville, Florida, with a satellite office in Nashville, Tennessee. The company specializes in delivering customized staffing and consulting services across various industries, including healthcare, technology, and finance. As a boutique division of RGF Staffing, one of the world's largest recruiting and information services providers, CSI Companies combines extensive resources with personalized service.

Mission and Vision

CSI Companies is dedicated to fostering meaningful connections and lasting relationships that positively impact businesses, families, and communities. The company aims to be a trusted partner, delivering tailored workforce solutions that drive success and growth for its clients.

Industry Significance

With over two decades of experience, CSI Companies has established itself as a reputable provider of workforce solutions, particularly in the healthcare sector. The company's expertise in healthcare IT staffing and consulting has been recognized with awards such as the 2025 Best in KLAS for Technical Services.

Key Strategic Focus

Core Objectives

Customized Workforce Solutions: Providing tailored staffing and consulting services that align with clients' specific needs and objectives.

Industry Specialization: Focusing on sectors such as healthcare, technology, and finance to offer specialized expertise.

Client-Centric Approach: Building long-term partnerships by understanding and supporting clients' missions and goals.

Areas of Specialization

Healthcare IT Staffing: Offering specialized staffing solutions for healthcare organizations, including expertise in Epic Systems and electronic health records (EHR) solutions.

Technology Consulting: Providing IT consulting services that support digital transformation and technological advancements.

Financial Services Staffing: Delivering staffing solutions tailored to the unique requirements of the financial sector.

Key Technologies Utilized

Electronic Health Records (EHR): Specializing in EHR systems, particularly Epic Systems, to support healthcare organizations in managing patient information.

Digital Transformation Tools: Utilizing technologies that facilitate digital transformation, including cloud computing and data analytics.

Primary Markets Targeted

Healthcare Organizations: Hospitals, clinics, and other healthcare providers seeking specialized IT staffing and consulting services.

Technology Firms: Companies in need of IT consulting and staffing solutions to drive innovation and efficiency.

Financial Institutions: Banks and financial services companies requiring specialized staffing for various operational needs.

Financials and Funding

Funding History

In August 2010, CSI Companies was acquired by Recruit Co., a Japan-based company and one of the world's largest providers of HR services. The valuation of the acquisition was undisclosed, and other terms of the deal were not released.

Recent Developments

In August 2025, CSI Companies completed a successful Epic go-live in partnership with a medium-sized health system in the United States. This engagement involved deploying credentialed trainers and providing comprehensive support to end-users, highlighting the company's expertise in healthcare IT staffing and consulting.

Pipeline Development

Key Projects and Milestones

Epic Go-Live Support: Successfully supported a medium-sized health system in the United States with an Epic go-live, demonstrating the company's capability in managing large-scale healthcare IT projects.

Expansion of Service Offerings: Continually enhancing service offerings to include a broader range of staffing and consulting solutions across various industries.

Technological Platform and Innovation

Proprietary Technologies

CSI Companies does not publicly disclose proprietary technologies.

Significant Scientific Methods

Client Engagement Model: Employing a unique client engagement model that emphasizes transparency, strategic partnership, and creativity to deliver tailored solutions.

Leadership Team

Executive Profiles

Michael E. Stevens, CEO/Owner: As the Chief Executive Officer and Owner, Michael E. Stevens leads CSI Companies, overseeing strategic direction and operations.

Rafe Sanson, Chief Executive Officer: Appointed in 2011, Rafe Sanson has been instrumental in leading CSI Companies, contributing to its growth and expansion.

Chris Flakus, Chief Operating Officer: Serving as Chief Operating Officer, Chris Flakus has played a key role in the operational success and scalability of CSI Companies.

Brandy Kerby, President of CSI Professional Division: In 2020, Brandy Kerby was named President of the CSI Professional division, leading the company's professional staffing services.

Competitor Profile

Market Insights and Dynamics

The workforce solutions industry is characterized by a diverse range of providers offering staffing and consulting services across various sectors. Key competitors include:

SecureWorks: A cybersecurity company headquartered in Atlanta, Georgia, specializing in security services.

Alert Logic: A Houston-based company providing security solutions.

Arctic Wolf: A Minnesota-based company offering security services.

Competitor Analysis

SecureWorks: Founded in 1999, SecureWorks is a significant competitor in the professional services sector, generating $23.1 million more revenue than CSI Companies.

Alert Logic: Established in 2002, Alert Logic operates in the professional services sector, generating 47% of CSI Companies' revenue.

Arctic Wolf: Founded in 2012, Arctic Wolf is a private company in the security software industry, with 721 more employees than CSI Companies.

Strategic Collaborations and Partnerships

CSI Companies has established strategic collaborations to enhance its service offerings:

Partnership with Epic Systems: Successfully supported a medium-sized health system in the United States with an Epic go-live, demonstrating the company's capability in managing large-scale healthcare IT projects.

Operational Insights

CSI Companies differentiates itself through a client-centric approach, offering personalized service and customized solutions. The company's focus on healthcare IT staffing and consulting, combined with its partnership with RGF Staffing, positions it as a competitive player in the workforce solutions industry.

Strategic Opportunities and Future Directions

CSI Companies is well-positioned to leverage its expertise in healthcare IT staffing and consulting to expand its presence in the healthcare sector. The company's commitment to innovation and client satisfaction provides a strong foundation for future growth and the development of new service offerings.