CXC Solutions Company Profile
Overview
CXC Solutions, headquartered at 14200 Midway Road, Suite 106, Dallas, TX 75244, is a leading provider of innovative solutions in the healthcare benefits sector. The company specializes in offering comprehensive services focused on compliance, electronic claims processing, healthcare payments, and back-office support. They aim to enhance client retention and reduce operational costs, serving over 25,000 employers and processing claims worth $1.5 billion annually.
Services and Solutions
- Compliance: CXC Solutions provides comprehensive compliance services including ACA Reporting, Mental Health Parity and Addiction Equity Act (MHPAEA), Form 5500, and ERISA Wrap Documents. They utilize white-glove and HIPAA-secure software solutions, achieving a 99.7% service satisfaction rate.
- Claims Processing: The company offers data integration software along with manual services to streamline Eligibility Management, HRA/FSA Claims Adjudication, Debit Card Substantiation, and COBRA Administration. Claims XO, their electronic claims processing platform, ensures efficient and error-free operations.
- Payments: Using the hPay solution, CXC facilitates digital wallet services and multichannel payment modes, including ACH and Zelle®, to ensure seamless disbursements to participants and medical providers.
Leadership
- Sarinder Chhabra: President & CEO with over 30 years of industry experience and co-founder of CXC Solutions, specializing in compliance, claims processing, and revenue cycle management.
- Ramesh Raghunathan: SVP, Operations, with 18 years of experience in enterprise software, focusing on business development, sales, and strategic channel management.
- Shiva Shenoy: SVP, Technology, with 25 years of experience in IT, specializing in IT architecture, software development, and system integration for automated claims processing and revenue cycle management.
Client Testimonials
Clients such as City of Garland, CitiTurf, and Moriarty and Associates Consulting Corporation appreciate the personalized, professional approach of CXC analysts, noting the ease of process integration and timely service delivery. CXC Solutions is recognized as a reliable partner in compliance and claims management.
Recent Developments
CXC Solutions is expanding its portfolio through the launch of new products and strategic reseller and advisory partnerships. Recent funding rounds provide resources for further innovation and industry expansion.
Competitor Profiling for CXC Solutions
Overview of Key Competitors
CXC Solutions competes with prominent players in the healthcare and insurance services sector, including Imagenet, HealthEZ, and Nonstop Administration & Insurance Services.
Imagenet
Founded in 2000 and headquartered in Tampa, Florida, Imagenet specializes in digital mailroom operations, claims adjudication, and contact center solutions. Known for their cost-effective digital solutions, Imagenet serves regional healthcare plans and large government agencies, boasting a customer retention rate of over 95%. They emphasize efficient data utilization with advancements like OCR Technology and Jetstream workflow solution.
HealthEZ
HealthEZ, a third-party administrator (TPA), offers customized self-funded benefit plans to optimize employer healthcare spending. Based in Bloomington, Minnesota, and independent since 1982, HealthEZ is credited with innovations like the first PPO and the EZpay™ bill payment service. Their tailored solutions, leveraging state-of-the-art technology, help clients save up to 25% on healthcare costs compared to traditional models.
Nonstop Administration & Insurance Services
Based in Concord, California, Nonstop Administration focuses on providing affordable healthcare for nonprofits and public sector organizations. They offer alternative health funding solutions tailored for employers with over 50 employees, enhancing benefits quality while reducing healthcare costs. Their solutions enhance administrative processes and employee experiences through optimized HR technologies.
Additional Competitors
Other competitors include:
- Convey Health Solutions: Focuses on optimizing service delivery for payers with advanced analytics.
- PLEXIS, OSP, and HealthEdge: Provide comprehensive healthcare administration technology solutions, facilitating digital transformations and efficient operations.
Understanding the competitive landscape enables CXC Solutions to benchmark against these companies, identify strategic improvement areas, and drive innovation.
