Company Research Report: Metrocare Services

Company Overview

Name:
Metrocare Services

Mission:
Metrocare serves its neighbors with developmental or mental health challenges, helping them find meaningful and satisfying lives.

Founded:
The organization was established in 1967 as Dallas County MHMR.

Key People:

• Dr. John W. Burruss, Chief Executive Officer

• Kelli Laos, Chief Operating Officer

• Russ Abercrombie, Chief Information Officer

• Kevin J. Boyd, Chief Facilities Planning & Construction Officer

• Tameka Y. Cass, Chief Philanthropy and Diversity Officer

• Other key leadership positions include heads of various departments such as Clinical Operations, Finance, IDD services, Strategy, Compliance, and Housing.

Headquarters:
1345 River Bend Drive, Suite 200, Dallas, Texas 75247

Number of Employees:
No specific number of employees is available.

Revenue:
No specific revenue information is available.

Known For:
Metrocare is North Texas' leader in mental health, developmental disability, and substance abuse services, serving over 55,000 adults and children annually.

Products and Services

Mental Health Services:
Provides comprehensive mental health services addressing a wide range of challenges faced by adults and children in Dallas County.

IDD/Autism Services:
Aids individuals with intellectual and developmental disabilities (IDD), providing specialized programs including Early Childhood Intervention and two specialty autism clinics.

Substance Abuse Services:
Focuses on person-centered and trauma-informed recovery for individuals dealing with substance abuse issues.

Primary Care and Support Services:
Offers integrated health solutions, including primary care centers, accessible pharmacies, housing, supportive social services, and veterans' services.

Education and Research:
The Altshuler Center for Education & Research trains community mental health professionals and conducts impactful research.

Recent Developments

New Mental Health Clinic Openings:

• February 2025: Opened a new mental health clinic serving southeastern Dallas County.

• December 2024: Announced the opening of the Metrocare Elam Family Mental Health Clinic.

Flourishing Families Pilot Project:
Received $655,000 from the Health and Human Services Commission to boost the Flourishing Families program, focusing on supporting families, especially those with children from birth to three years old.

Healthy Transitions Program:
Launched to provide support for transitional age youth (ages 15-21) through the Substance Abuse and Mental Health Services Administration (SAMHSA), assisting with employment, financial planning, housing, and social skills.

Dallas Heals Campaign:
In collaboration with the City of Dallas, this initiative aims to improve access to mental health services for marginalized communities.

Mental Health and Disability Innovation Center:
Unveiled plans for a new center at Hillside Campus to expand service capacity by 23%, allowing more comprehensive mental healthcare in Dallas County.

Research and Partnerships:

• Partnership with Holmusk to develop tools for mental health care improvements using real-world data.

• Received a $1.7 million grant from SAMHSA to combat child trauma over a five-year period.

Community Engagement and Outreach:
Implemented various programs addressing mental health awareness and educational initiatives, including training elected officials on biases and barriers towards IDD individuals in collaboration with the Texas Council for Developmental Disabilities.

Additional Notes

No additional revenue or employee numbers were provided. If further evaluation and analysis on Metrocare’s financial standings, employee satisfaction, or operational challenges are required, more detailed internal data would be needed.