Delaware North Company Research Report
Company Overview
Name and Mission of the Company
- Name: Delaware North Companies, Inc.
- Mission: Creating the world’s best experiences today while reimagining tomorrow.
Founding Details
- Founded: Over 100 years ago.
- Founders: Charlie, Marvin, and Lou Jacobs.
Key People
- Leadership: The company maintains a legacy of leadership under the Jacobs family, embedding values like integrity and honesty.
Headquarters
- Location: 250 Delaware Avenue, Buffalo, New York 14202, USA.
Number of Employees
- Employees: Over 55,000 team members globally.
Revenue
- Annual Revenue: $3.7 billion in 2022.
Core Expertise
- Delaware North is known for its excellence in hospitality and entertainment, marked by its innovative approach and rich history of family-led leadership.
Products and Services
Offered Products and Services
High Volume Foodservice
- Description: Catering and food service solutions at airports, sports venues, and destination resorts.
Gaming and Mobile Wagering
- Notable Venue: Southland Casino Hotel in West Memphis, Arkansas.
- Features 2,300 gaming machines, live table games, and more.
- Operations: Owner-operator or manager at various locations in the U.S. and one in Australia.
Venue Development and Management
- Example Venue: TD Garden in Boston.
- Expertise in designing, building, and managing multitenant sporting and entertainment venues.
Lodging & Resort Operations
- Notable Property: Tenaya at Yosemite, an AAA Four Diamond-rated resort offering lodging, recreational activities, and more.
Experiential Offerings
- Example: Kennedy Space Center Visitor Complex operations, including foodservice and retail for NASA.
Key Features of Products
- A comprehensive service package including high-volume foodservice, innovative gaming solutions, experiential dining, and world-class venue management.
Recent Developments
New Products and Features
1. Snow Problemo Winter Ale:
- Partnership with Resurgence Brewing Company at Buffalo Niagara International Airport.
- Proceeds support FeedMore WNY’s Blizzard Boxes.
2. Wheeling Island Hotel-Casino-Racetrack Buffet:
- Newly designed buffet space with curated regional specialties, led by Executive Chef John Greenwald.
3. National Mac and Cheese Festival Participation:
- Delaware North team awarded "People's Choice" for Jambalaya Mac and Cheese.
Partnerships and Community Initiatives
- Partnerships: Collaboration with Resurgence Brewing Company to support community efforts.
- Community Impact: Long-standing support for food insecurity initiatives through partnerships like FeedMore WNY.
Additional Notes
Corporate Social Responsibility
- Focus Areas: Community engagement through support during crises, environmental management via GreenPath®, and fostering an inclusive workplace culture.
Vision for the Future
- Delaware North seeks to continually push the boundaries of hospitality and entertainment, driven by a legacy of innovation and commitment from the Jacobs family.
