Delivery Hero SE Market Research Report
Company Overview
Name and Mission
- Name: Delivery Hero SE
- Mission: To always deliver an amazing experience - fast, easy, and to your door.
Founding and History
- Founded: 2011
- Founder: Niklas Östberg began the online-food ordering service in Sweden, which later evolved into Delivery Hero.
- Headquarters: Berlin, Germany
Key People
- Current CEO of Woowa (Korean Business): Bum Seok Austin Kim (Appointed January 2025)
- Chief Financial Officer: Marie-Anne Popp (Announced December 2024)
Business Footprint
- Country Presence: Over 70 countries across four continents
- Number of Employees: No information is available
- Revenue and Financials: No specific revenue information provided; however, Delivery Hero generated EUR 11.3 billion Gross Merchandise Value in Q4 2023.
Industry Recognition
- Known For: Being the leading local delivery platform, offering deliveries ranging from prepared meals to groceries and more, straight to customers' doors.
Products and Services
Product Offerings
1. Delivery Services:
- Description: Delivery Hero connects customers with a wide array of restaurants and shops. They manage a sophisticated fleet of riders to ensure fast deliveries.
- Key Features:
- Provides fast, easy, door-step delivery of various items including food, groceries, flowers, and medicine.
- Operates with a strong network and logistics model to enhance service efficiency.
2. Dmarts (Delivery-only Supermarkets):
- Description: Strategically located mini-warehouses optimized for delivery service.
- Key Features:
- Enables rapid delivery of groceries and household goods, in some locations within 15 minutes.
- Helps in maintaining inventory for fast response to customer demand.
3. Quick Commerce (q-commerce):
- Description: Next-generation e-commerce, focusing on delivering small quantities of goods to customers almost instantly.
- Key Features:
- Promises delivery in under an hour, meeting the growing demand for speed and convenience.
Recent Developments
Business Performance
- Recent Financial Achievement: Delivery Hero reported very strong Q4 performance leading to successful FY 2024 targets as announced on February 13, 2025.
Executive Changes
- January 2025: Bum Seok Austin Kim was appointed as CEO of Woowa, the Korean business.
- December 2024: Marie-Anne Popp was announced as the Chief Financial Officer, following her interim position in June 2024.
- July 2024: Benjamin Mann was promoted to Chief Technology Officer.
Corporate Developments
- Mergers and Acquisitions: In July 2024, Delivery Hero merged its foodora, Yemeksepeti, and foodpanda business teams.
- Asset Sale: On May 14, 2024, Uber Eats agreed to acquire Delivery Hero's foodpanda delivery business in Taiwan.
Strategic Plans
- Corporate Strategy: Delivery Hero is focused on profitable growth and cash generation as highlighted during the announcement of strong Q1 2024 results.
Partnerships and Collaborations
- February 2024: Delivery Hero strengthened international reach through merging business units, expanding operational capabilities, and optimizing resources globally.
Note: Any specific employee count or individual revenue figures were not provided in the available data.
(End of Report)
