Discourse Company Market Research Report

1. Company Overview

Name

Civilized Discourse Construction Kit, Inc. (Discourse)

Mission

To democratize online community and teamwork by raising the standard of civilized discourse on the Internet, providing the best community and forum software.

Founded

2013

Founders

Jeff Atwood

Robin Ward

Sam Saffron

Key People

Sam Saffron - Co-CEO, Australia

Sarah Hawk - Co-CEO, New Zealand

Jeff Atwood - Executive Chairman, USA

Headquarters

No information is available.

Number of Employees

100 remote team members.

Revenue

No information is available.

Known For

Discourse is known for being a world-class, modern, and fully open-source community and forum platform used by over 20,000 online communities.

2. Products

Products Offered

Discourse (Forum Software)

High-Level Description

Discourse is a sophisticated community platform that facilitates thoughtful discussions and meaningful connections, combining forums and real-time chat capabilities. It is 100% free, open-source, and built for modern web standards.

Key Features of Each Product

Conversation Threads: Just-in-time loading for seamless browsing without page breaks.

Real-Time Chat: Integrated chat channels for informal discussions that can evolve into more structured forum topics.

Expressive Reactions: Emoji and multimedia support to enrich conversations.

Customizable Experience: Personalizable sidebar and settings for both users and site administrators.

Moderation Tools: Advanced spam blocking, trust-based community moderation, and built-in AI for toxicity detection.

Security and Privacy: Two-factor authentication, single sign-on (SSO), and 100% data ownership without any hidden fees or data sharing with advertisers.

Extensions and Integrations: Robust plugin system and API support, including integrations with GitHub, Slack, WordPress, and more.

Mobile Friendly: Designed for high-resolution touch devices, with dedicated iOS and Android apps.

Hosting and Maintenance Plans: Various hosting plans from basic to enterprise level, ensuring 99.9% uptime SLA.

3. Recent Developments

Recent Developments

Celebrating 10 Years: Marked the 10th anniversary of Discourse v1.0 release in 2024.

Discourse 3.3 Release: Introduction of powerful new features to enhance community discoverability and usability.

Launch of Discourse Discover and AI Bot: New initiatives like Discourse Discover for easier community exploration and AI Bot for conversational assistance.

Series A Investment: Raised $20 million Series A investment in 2021.

Discourse Named One of America’s Fastest-Growing Companies: Recognized in 2023 for growth and innovation.

New Products Launched

Discourse Discover: A platform to find and engage with other Discourse communities.

AI Integration: Discourse AI modules including features like summarization, topic categorization, and more.

New Features Added

Hot Topics Integration: Enhanced tagging and categorization for trending discussions.

Customized Sidebars and Enhanced Mobile Experience: Improved user interface for better navigability and usability on mobile devices.

Yearly Review Plugin: Automatically generates annual activity summaries for communities.

Partnerships and Collaborations

Migration of Spiceworks Community: Successfully onboarded the IT community Spiceworks.

Collaboration with Okteto: Assisted Okteto in transitioning from Slack to Discourse for improved community interaction.

Hosting and Support for Numerous Enterprises: Including clients like Asana, Figma, and Zoom.

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This comprehensive report outlines the critical aspects of Discourse, focusing on delivering insights through the structured presentation of company attributes, product offerings, and recent developments.