Company Research Report: Discuss.io



Company Overview



Name


Discuss.io

Mission of the Company


Giving voice to people’s experiences to drive next-gen insights and outcomes. Discuss.io believes in the transformative impact of people’s experiences, recognizing their critical role in fostering empathy and human centricity.

Foundation Information


  • When was the company founded: No information is available.

  • Founders: No information is available.


Key People in the Company


  • Simon Glass: CEO, Board Director

  • Jim Longo: Co-Founder & Chief Strategy Officer

  • Tiana Dietz: Head of People Operations

  • Karen Lindley: VP, Global Customer Operations

  • Adam Mertz: Chief Growth Officer

  • Jilleun Eglin: Sr. Director of Product

  • Jeff Tagliabue: Chief Financial Officer

  • Cayleigh McCarthy: Global Director of Customer Success

  • Jesse Thomson: VP, Engineering


Headquarters


  • Location: No information is available.


Number of Employees


No information is available.

Revenue of the Company


No information is available.

Company Noteworthy Aspects


Discuss.io is known for:
  • Providing market research tools that drive next-gen insights.

  • Utilizing generative AI powered insights.

  • Being trusted by the world's most innovative brands and agencies.

  • Offering video-first qualitative insights.


Products



Overview


Discuss.io offers a People Experience Platform that scales qualitative research with game-changing generative AI insights.

Detailed Product Information



Discuss.io People Experience Platform


A comprehensive suite of tools for qualitative research, designed for:
  • In-House Teams: Enabling teams to manage logistics efficiently and deliver faster, more in-depth insights.

  • Agencies/Consultancies: Helping to execute projects efficiently and deliver powerful insights to clients.


Key Features


  • Generative AI Assistant (Genie):

  • Summaries and theme extraction.

  • Instant session summaries.


  • Live Customer Feedback:

  • Consistent feedback session facilitation.

  • Easy highlighting and reel creation.


  • Asynchronous Research at Scale:

  • Engaging target audiences on their own schedule through various tasks and questions.


  • Off-Platform Research Insights:

  • Upload and process recorded files.

  • Transcripts, summaries, and highlight reel creation.


  • AI-Powered Insights:

  • Actionable insights with key theme discovery.

  • Sentiment analysis and critical insights sharing.


  • Mobile UX Testing:

  • Real-time feedback on mobile website, applications, or prototypes.


  • Data & Security:

  • ISO27001 certified and GDPR compliant.


Recent Developments



Innovations and Industry Recognition


  • July 2, 2024: Discuss named #1 for best results and fastest ROI for consumer video feedback in the G2 Summer Reports.

  • June 6, 2024: Summer release focuses on maximizing success with new market research capabilities.

  • May 2024: Awarded 2024 APPEALIE SaaS Awards for the third consecutive year.


New Products and Features


  • Generative AI Assistant (Genie):

  • Automating session summaries and thematic analysis for faster insights.

  • Expanded Asynchronous Research Capabilities:

  • Improved tools for self-captured feedback and scaling qualitative research globally.


New Partnerships


No information is available.

Strategic Growth and Market Impact


  • 2023 Usage Growth: Up by 50%, driven by GenAI integration.

  • Record Growth in 2024: Strategic innovations and global brand adoption contributed to substantial platform growth.


Company Vision and Core Values


Vision


  • Empathy and Human-Centricity: Focus on listening, understanding, and valuing customer experiences to drive organizational impact and strategic decisions.


Core Values


  • Empathize, Collaborate, Obsess, Out Innovate, Excel:

  • Committed to understanding customer needs, working together for innovation, focusing on solving problems tirelessly, consistently outperforming competitors, and striving for excellence.


Careers


Opportunities


  • Team Culture: Collaborative, innovation-driven environment with strong support systems.

  • Employee Insights:

  • Employees are empowered to be creative and solve challenges with innovative approaches.

  • Strong team culture where mutual support and collaboration thrive.


For more information on joining the team or current opportunities, visit the Discuss.io careers page.

End of Report