Company Research Report: Discuss.io
Company Overview
Name
Discuss.io
Mission of the Company
Giving voice to people’s experiences to drive next-gen insights and outcomes. Discuss.io believes in the transformative impact of people’s experiences, recognizing their critical role in fostering empathy and human centricity.
Foundation Information
- When was the company founded: No information is available.
- Founders: No information is available.
Key People in the Company
- Simon Glass: CEO, Board Director
- Jim Longo: Co-Founder & Chief Strategy Officer
- Tiana Dietz: Head of People Operations
- Karen Lindley: VP, Global Customer Operations
- Adam Mertz: Chief Growth Officer
- Jilleun Eglin: Sr. Director of Product
- Jeff Tagliabue: Chief Financial Officer
- Cayleigh McCarthy: Global Director of Customer Success
- Jesse Thomson: VP, Engineering
Headquarters
- Location: No information is available.
Number of Employees
No information is available.
Revenue of the Company
No information is available.
Company Noteworthy Aspects
Discuss.io is known for:
- Providing market research tools that drive next-gen insights.
- Utilizing generative AI powered insights.
- Being trusted by the world's most innovative brands and agencies.
- Offering video-first qualitative insights.
Products
Overview
Discuss.io offers a People Experience Platform that scales qualitative research with game-changing generative AI insights.
Detailed Product Information
Discuss.io People Experience Platform
A comprehensive suite of tools for qualitative research, designed for:
- In-House Teams: Enabling teams to manage logistics efficiently and deliver faster, more in-depth insights.
- Agencies/Consultancies: Helping to execute projects efficiently and deliver powerful insights to clients.
Key Features
- Generative AI Assistant (Genie):
- Summaries and theme extraction.
- Instant session summaries.
- Live Customer Feedback:
- Consistent feedback session facilitation.
- Easy highlighting and reel creation.
- Asynchronous Research at Scale:
- Engaging target audiences on their own schedule through various tasks and questions.
- Off-Platform Research Insights:
- Upload and process recorded files.
- Transcripts, summaries, and highlight reel creation.
- AI-Powered Insights:
- Actionable insights with key theme discovery.
- Sentiment analysis and critical insights sharing.
- Mobile UX Testing:
- Real-time feedback on mobile website, applications, or prototypes.
- Data & Security:
- ISO27001 certified and GDPR compliant.
Recent Developments
Innovations and Industry Recognition
- July 2, 2024: Discuss named #1 for best results and fastest ROI for consumer video feedback in the G2 Summer Reports.
- June 6, 2024: Summer release focuses on maximizing success with new market research capabilities.
- May 2024: Awarded 2024 APPEALIE SaaS Awards for the third consecutive year.
New Products and Features
- Generative AI Assistant (Genie):
- Automating session summaries and thematic analysis for faster insights.
- Expanded Asynchronous Research Capabilities:
- Improved tools for self-captured feedback and scaling qualitative research globally.
New Partnerships
No information is available.
Strategic Growth and Market Impact
- 2023 Usage Growth: Up by 50%, driven by GenAI integration.
- Record Growth in 2024: Strategic innovations and global brand adoption contributed to substantial platform growth.
Company Vision and Core Values
Vision
- Empathy and Human-Centricity: Focus on listening, understanding, and valuing customer experiences to drive organizational impact and strategic decisions.
Core Values
- Empathize, Collaborate, Obsess, Out Innovate, Excel:
- Committed to understanding customer needs, working together for innovation, focusing on solving problems tirelessly, consistently outperforming competitors, and striving for excellence.
Careers
Opportunities
- Team Culture: Collaborative, innovation-driven environment with strong support systems.
- Employee Insights:
- Employees are empowered to be creative and solve challenges with innovative approaches.
- Strong team culture where mutual support and collaboration thrive.
For more information on joining the team or current opportunities, visit the Discuss.io careers page.
End of Report