Company Research Report: Discuss.io

Company Overview

Name

Discuss.io

Mission of the Company

Giving voice to people’s experiences to drive next-gen insights and outcomes. Discuss.io believes in the transformative impact of people’s experiences, recognizing their critical role in fostering empathy and human centricity.

Foundation Information

When was the company founded: No information is available.

Founders: No information is available.

Key People in the Company

Simon Glass: CEO, Board Director

Jim Longo: Co-Founder & Chief Strategy Officer

Tiana Dietz: Head of People Operations

Karen Lindley: VP, Global Customer Operations

Adam Mertz: Chief Growth Officer

Jilleun Eglin: Sr. Director of Product

Jeff Tagliabue: Chief Financial Officer

Cayleigh McCarthy: Global Director of Customer Success

Jesse Thomson: VP, Engineering

Headquarters

Location: No information is available.

Number of Employees

No information is available.

Revenue of the Company

No information is available.

Company Noteworthy Aspects

Discuss.io is known for:

Providing market research tools that drive next-gen insights.

Utilizing generative AI powered insights.

Being trusted by the world's most innovative brands and agencies.

Offering video-first qualitative insights.

Products

Overview

Discuss.io offers a People Experience Platform that scales qualitative research with game-changing generative AI insights.

Detailed Product Information

Discuss.io People Experience Platform

A comprehensive suite of tools for qualitative research, designed for:

In-House Teams: Enabling teams to manage logistics efficiently and deliver faster, more in-depth insights.

Agencies/Consultancies: Helping to execute projects efficiently and deliver powerful insights to clients.

Key Features

Generative AI Assistant (Genie):

Summaries and theme extraction.

Instant session summaries.

Live Customer Feedback:

Consistent feedback session facilitation.

Easy highlighting and reel creation.

Asynchronous Research at Scale:

Engaging target audiences on their own schedule through various tasks and questions.

Off-Platform Research Insights:

Upload and process recorded files.

Transcripts, summaries, and highlight reel creation.

AI-Powered Insights:

Actionable insights with key theme discovery.

Sentiment analysis and critical insights sharing.

Mobile UX Testing:

Real-time feedback on mobile website, applications, or prototypes.

Data & Security:

ISO27001 certified and GDPR compliant.

Recent Developments

Innovations and Industry Recognition

July 2, 2024: Discuss named #1 for best results and fastest ROI for consumer video feedback in the G2 Summer Reports.

June 6, 2024: Summer release focuses on maximizing success with new market research capabilities.

May 2024: Awarded 2024 APPEALIE SaaS Awards for the third consecutive year.

New Products and Features

Generative AI Assistant (Genie):

Automating session summaries and thematic analysis for faster insights.

Expanded Asynchronous Research Capabilities:

Improved tools for self-captured feedback and scaling qualitative research globally.

New Partnerships

No information is available.

Strategic Growth and Market Impact

2023 Usage Growth: Up by 50%, driven by GenAI integration.

Record Growth in 2024: Strategic innovations and global brand adoption contributed to substantial platform growth.

Company Vision and Core Values

Vision

Empathy and Human-Centricity: Focus on listening, understanding, and valuing customer experiences to drive organizational impact and strategic decisions.

Core Values

Empathize, Collaborate, Obsess, Out Innovate, Excel:

Committed to understanding customer needs, working together for innovation, focusing on solving problems tirelessly, consistently outperforming competitors, and striving for excellence.