DoctorsNow is a healthcare provider offering a range of services, including walk-in urgent care clinics, telehealth solutions, and electronic health records (EHR) systems. The company operates under different entities, each focusing on specific aspects of healthcare delivery.
Background
Established in 2007, DoctorsNow operates walk-in urgent care clinics in Iowa, providing care for non-life-threatening illnesses and injuries. The clinics are located in Altoona, Johnston, and West Des Moines, offering services such as treatment for coughs, colds, flu, sore throats, ear and sinus infections, seasonal allergies, cuts, bumps, bruises, sprains, and strains. Additionally, they offer physicals, screenings, flu shots, blood pressure checks, and routine blood tests. The clinics bill insurance as a primary care provider (PCP), which often results in lower copays for patients.
Another entity, DoctorNow, focuses on developing healthcare applications designed to offer telemedicine and drug delivery services. Founded in 2019 and headquartered in Seoul, South Korea, this entity provides non-face-to-face medical treatment and prescription drug delivery services, enabling customers to manage their health by receiving accurate treatment anytime, anywhere.
Additionally, DoctorNow offers an EHR solution tailored for post-acute care facilities. This platform aims to streamline charting and enhance care by integrating with facility EHRs, reducing manual entry, and improving documentation accuracy. The system is designed by providers for providers, focusing on optimizing workflow and patient care.
Key Strategic Focus
DoctorsNow's strategic focus encompasses several key areas:
- Urgent Care Services: Providing accessible and efficient care for non-life-threatening conditions through walk-in clinics in Iowa.
- Telehealth Expansion: Offering virtual visits to meet growing patient demand, ensuring care is available throughout Iowa via telehealth services.
- EHR Solutions: Developing and implementing EHR systems to streamline healthcare processes, particularly in post-acute care settings, enhancing documentation and billing efficiency.
Financials and Funding
DoctorNow, the entity focusing on telemedicine and drug delivery services, has undergone several funding rounds:
- Seed Round (June 2021): Raised $1.78 million.
- Series A (October 2021): Secured $8.37 million, bringing the total raised to $10.2 million.
- Series B (March 2023): Amount undisclosed.
- Seed Round (March 2024): Raised $3.59 million.
Notable investors include Waterline Ventures, Goodwater Capital, Hillspring Investment, N Partners, and Primer (South Korea). The capital is intended to enhance telemedicine services and expand the company's reach.
Technological Platform and Innovation
DoctorNow's EHR platform is distinguished by several proprietary technologies and methodologies:
- AI Integration: Utilizes machine learning, AI, robotic process automation (RPA), voice recognition, and natural language processing (NLP) to automate document management, patient health records, and dictation workflows.
- Customizable Templates: Allows providers to create and customize templates and shortcuts, reducing administrative time and enhancing patient care.
- Seamless Integration: Integrates with facility EHRs to eliminate manual entry, ensuring accurate and efficient documentation and billing.
Leadership Team
The leadership team across the different entities includes:
- Dr. Anna Holzer: Chief Medical Officer at DoctorsNow's Iowa clinics, overseeing medical operations and ensuring quality care.
- Dr. David Stanek: Director of Primary Care & Medical Weight Loss, focusing on expanding primary care services.
- Dr. Eric Stanek: Director of Primary Care – Altoona, leading primary care initiatives in the Altoona clinic.
- Dr. Kashif Saeed: CEO and founder of DoctorNow's EHR platform, driving technological innovation in healthcare records management.
Competitor Profile
In the telehealth and EHR sectors, DoctorNow faces competition from several companies:
- Teladoc Health: A leading telemedicine company offering a wide range of virtual healthcare services.
- Amwell: Provides telehealth solutions, including urgent care, behavioral health, and chronic care management.
- MDLive: Offers virtual healthcare services, including urgent care, dermatology, and behavioral health.
- One Medical: Combines in-person care with digital health services, focusing on primary care.
- Walmart Health Virtual Care: Provides telehealth services as part of Walmart's healthcare offerings.
Strategic Collaborations and Partnerships
DoctorNow has established significant partnerships to enhance its services:
- Venture Medical: A national agreement to support wound care providers by integrating Venture Medical’s wound-care solutions and regenerative therapies with DoctorNow’s post-acute wound EHR solution. This collaboration aims to improve visibility, simplicity, and tracking for providers, leading to cost savings and better patient outcomes.
Operational Insights
DoctorNow's EHR platform is designed to optimize workflow and patient care by:
