Document Direction Limited (DDL) Company Research Report
Company Overview
Name
Document Direction Limited (DDL)
Mission of the Company
To provide clients with resources to enable them to focus on their core operations.
Year Founded and Founder
Founded in 1998.
No information regarding the founder is available.
Key People
- Perry Edwards, CEO & Founding Partner
- Vijay Chandak, Director of Sales & Operations (IT & PS)
Key people for other roles: No information is available.
Headquarters
Toronto, Ontario, Canada
Number of Employees
No information is available.
Revenue
No information is available.
Known For
DDL is known for its highly recognized and award-winning Ricoh equipment line, digital transformation solutions, comprehensive cybersecurity, IT services, and managed print services. DDL is the largest independent Ricoh sales partner in Canada.
Products
Office Equipment
- Ricoh Multifunction Products (MFPs): Print, copy, scan, and fax equipment.
- Interactive Displays: Including Ricoh’s Interactive Flat Panel displays.
- Production Printing Equipment: For higher volume printing requirements.
- Wide Format Print & Scan
- Small Office/Home Office Equipment
IT Services
- IT Equipment: Comprehensive solutions to support high-tech workplaces.
- Cloud Solutions: Including migration and hybrid systems.
Cyber Security Services
- Cyber Threat Assessment
- Email Protection & DMARC Protection
- User Testing (e.g., "phishing")
- Admin and End-user Training
- Endpoint Threat Protection (e.g., "Antivirus")
- Penetration Testing ("pen test")
- Physical Security Assessments
- Assistance for Cyber Insurance
- Remediation & Consulting
Modern Work Solutions
- Better Meetings Bundle: Hardware and software selected for ease of use and enhanced meeting engagement.
Digitization & Digital Transformation
- Document Imaging Equipment and Services
- Document Hosting, Workflow & Automation
- Electronic Forms & Workflow
- SharePoint Online, ECM Systems
Consulting Services
- Managed Services: Including outsourced Accounts Receivable and Accounts Payable processing.
- Digital Transformation Consulting: Using platforms like Laserfiche for agile ECM.
Key Features of Products
Ricoh Multifunction Products
- Reliable and user-friendly print, copy, scan, and fax capabilities.
Interactive Displays
- Provide enhanced meeting solutions with intuitive interfaces.
Cyber Security Solutions
- Comprehensive protection including AI-based cloud security, endpoint protection, and user training.
IT Services
- Customizable IT solutions including on-premises and cloud services.
Better Meetings Bundle
- Practical and engaging meeting solutions to improve information retention and communication.
Reactiv SUITE (by Vizetto)
- Allows for non-linear interactions during meetings, visual document markup, and enhanced presentation tools.
Syngrafii’s Video Signing Room & eSignature Tools
- Secure eSignature and video signing solutions for enhanced compliance and user engagement.
Recent Developments
Top 100 Solution Providers in Canada
- June 5th, 2023: DDL captured the 64th spot on the CDN 2023 Top 100 Solution Provider ranking.
Website Refresh
- January 4th, 2023: Updated and new content added, now fully mobile-enabled.
Better Meetings Bundle Launch
- January 20th, 2023: Introduction of a practical bundle enhancing meeting engagement.
Partnership with Syngrafii
- January 26, 2022: Campaign to promote eSignature and Video Signing Room solutions in Canada.
Partnership with Vizetto
- January 29th, 2021: Agreement to market Reactiv SUITE solutions for enhancing remote and hybrid work.
Contact Information
- Sales: sales@documentdirection.ca
- General Inquiries: info@documentdirection.ca
- Toll-Free: 1-833-287-DDL1
- Service, Supplies & Accounting:
- service@documentdirection.ca
- supplies@documentdirection.ca
- accounting@documentdirection.ca
- 416-218-4399
Note: Some fields have been marked with "No information is available" indicating the data is not present in the provided materials.
