Dubai Government Human Resources Department (DGHR)

Background

Established in 2009 under Law No. 31 issued by His Highness Sheikh Mohammed Bin Rashid Al Maktoum, the Dubai Government Human Resources Department (DGHR) is tasked with leading the strategic transformation of human resources management within Dubai's public sector. DGHR's mission is to strengthen the role and contribution of human resources by implementing performance-oriented policies, fostering positive work environments, and developing qualified national capabilities. The department envisions sustainable, efficient, empowered, and innovative human resources that effectively realize the vision of the Government of Dubai.

Key Strategic Focus

DGHR's strategic focus includes:

Policy Development: Crafting and implementing performance and results-oriented policies, systems, and applications to enhance governmental human resources practices.

Talent Attraction and Development: Creating encouraging work environments that attract and retain talent, while reinforcing competencies through continuous development programs.

Leadership Development: Cultivating government leaders capable of meeting both present and future expectations of the Emirate.

Innovation and Modernization: Utilizing modernized human resources techniques and work methods that leverage creativity and innovation.

Sustainability and Governance: Ensuring the sustainability and governance of governmental human resources activities and practices.

Financials and Funding

As a government entity, DGHR operates under the fiscal budget allocated by the Government of Dubai. Specific financial details are not publicly disclosed.

Pipeline Development

DGHR has launched several key initiatives aimed at enhancing human resources capabilities within the government sector:

Empowering Human Resources Departments Project: Launched in March 2024, this initiative focuses on strengthening the efficiency of human resources departments across over 40 government entities. It aims to align operating models with global best practices, develop methodologies for advancing human resources, and establish a new framework aligned with Dubai's strategic priorities. The project involved the evaluation of 543 HR personnel to ensure readiness for implementing the new operating model.

Technological Platform and Innovation

DGHR leverages various technological platforms and innovative methodologies to enhance human resources management:

Digital Integration: Collaborates with entities like the Federal Authority for Identity, Citizenship, Customs & Port Security to facilitate electronic data sharing, ensuring accurate and efficient HR processes.

Training and Development Platforms: Implements e-learning platforms and AI-driven course recommendations to support continuous professional development of government employees.

Leadership Team

Abdullah Ali bin Zayed Al Falasi: Director General of DGHR. Under his leadership, DGHR has launched initiatives like the 'Empowering Human Resources Departments' project to enhance HR efficiency across government entities.

Iman Saleh Bin Khatam: Director of Policy and Program Support. She oversees the implementation of strategic HR projects and ensures alignment with Dubai's strategic priorities.

Leadership Changes

As of the latest available information, there have been no recent significant changes or appointments within DGHR's leadership team.

Competitor Profile

Market Insights and Dynamics

The human resources sector in Dubai is characterized by a mix of government entities and private firms offering HR services. The market is driven by the need for efficient workforce management, compliance with labor laws, and the Emiratisation initiative aimed at increasing the employment of UAE nationals in the private sector.

Competitor Analysis

Key competitors in the HR services sector in Dubai include:

Bayzat: A SaaS platform offering comprehensive HR management and payroll services, including insurance and healthcare benefits. Recognized for its innovation, Bayzat has assisted over 1,500 businesses in optimizing their HR management.

HTIC Global: Provides tailored HR solutions, including recruitment, employee onboarding, performance management, and payroll outsourcing. Known for its automated HR management system, HTIC Global simplifies talent acquisition and maximizes employee potential.

Connect Resources: A government-sanctioned firm linking employers to a wide pool of candidates. It offers Professional Employment Organization solutions and has partnered with Randstad to streamline recruitment and staffing processes.

Gini Talent: A technology recruitment and staffing agency offering global expansion solutions. Recognized as a finalist in three categories at the Tiara Awards in 2022, Gini Talent is effective in managing large-scale recruitment projects.

Jams HR Solutions: With over 42 years of experience, Jams HR Solutions caters to both white-collar and blue-collar staffing requirements, handling benefits administration and risk management for various businesses.

Strategic Collaborations and Partnerships

DGHR collaborates with various government entities to enhance human resources management:

Federal Authority for Identity, Citizenship, Customs & Port Security: Facilitates electronic data sharing to verify personal information and coordinate processes related to establishment and employees.

General Pension and Social Security Authority (GPSSA): Shares work permit data of UAE nationals to ensure proper registration in the pension scheme.

Al Etihad Credit Bureau: Provides data on establishments, employees, and wage protection to support credit assessments.

Operational Insights

DGHR's strategic initiatives, such as the 'Empowering Human Resources Departments' project, position it as a leader in modernizing governmental human resources practices. By aligning operating models with global best practices and focusing on talent development, DGHR enhances the efficiency and effectiveness of HR departments across Dubai's government entities.

Strategic Opportunities and Future Directions

DGHR aims to continue its strategic transformation of human resources management by:

Enhancing Workforce Experience: Implementing projects focused on improving employee satisfaction and engagement within government entities.

Strategic Workforce Planning: Developing methodologies for effective workforce planning to meet the future needs of Dubai's government sector.

Leveraging Technology: Utilizing advanced technologies and digital platforms to streamline HR processes and support continuous professional development.