D

dynamics-365-global

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Company Domain www.d365.global link_icon
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Company Research Report: d365.Global



Company Overview



Name, Mission of the Company


Company Name: d365.Global, powered by Microsoft Dynamics 365
Mission: Provide comprehensive solutions through Microsoft Dynamics 365, enhancing operational efficiency and productivity for organizations globally.

Founding Details


Founded: No information is available
Founder(s): No information is available

Key People in the Company


Key Person: David Blumentals, Director Dynamics 365 Practice

Headquarters


Headquarters:
  • 1 Sussex Street, Barangaroo New South Wales 2000, Australia

  • 20 Cecil Street, Singapore 049705

  • 8 The Green #20058, Dover DE 19901, USA


Number of Employees


No information is available

Revenue of the Company


No information is available

Specialty


Known For:
  • Expertise in Microsoft Dynamics 365 and Business Central implementations

  • AI-powered business solutions

  • Customizations and integrations with other systems


Products



Product Categories and Overview



Microsoft Dynamics 365 Solutions


  • Microsoft Dynamics 365 Sales

  • Description: Enables salespeople to build strong relationships with their customers, take actions based on insights, and close deals faster.

  • Key Features: Sales automation, AI-driven insights, contextual insights, conversation intelligence, LinkedIn integration.


  • Microsoft Dynamics 365 Marketing

  • Description: Now Customer Insights, Microsoft's customer data platform that helps deliver personalized customer experiences.

  • Key Features: Customer data unification, real-time insights, AI models, compliance support.


  • Microsoft Dynamics 365 Customer Service

  • Description: Provides capabilities to deliver the best customer service experience possible.

  • Key Features: Case management, knowledge base, AI-driven insights, unified routing, multiple channel support.


  • Microsoft Dynamics 365 Field Service

  • Description: Helps organizations deliver onsite service to customer locations.

  • Key Features: Workflow automation, scheduling algorithms, mobile worker setup, preventative maintenance.


  • Microsoft Dynamics 365 Project Operations

  • Description: Connects sales, resourcing, project management, and finance teams to win more deals and accelerate project delivery.

  • Key Features: Business insights, fast and accurate quotes, resource optimization, integration with Microsoft Teams.


  • Microsoft Dynamics 365 Business Central

  • Description: A business management solution for automating and streamlining business processes for small to mid-sized organizations.

  • Key Features: Finance management, manufacturing, sales, shipping, project management, service management, and more.


  • Microsoft Dynamics 365 Finance & Supply Chain Management

  • Description: ERP software as a service offering built on Microsoft Azure.

  • Key Features: Finance, supply chain operations, commerce, HR, project operations, personalization, and low-code solution integration.


  • Microsoft Dynamics 365 Copilot

  • Description: AI assistant designed to increase productivity and personalize customer interactions.

  • Key Features: Task automation, streamlined workflows, AI-driven insights, low-code platform.


Key Components and Software Integrations


  • Microsoft Dynamics 365 (Sales, Marketing, Customer Service, Field Service, Project Operations, Finance, and Supply Chain Management)

  • Microsoft Power Platform (Power Automate, Power BI, Power Apps, Power Portals, Power Pages)

  • Integration with Microsoft 365, Business Central, and other third-party ERP systems


Recent Developments



New Products and Features


No information is available on new products or features.

Recent Developments


  • Sales Performance and Impact: Significant savings and productivity gains reported:

  • 60% Time savings in reporting on sales data

  • USD $1.5M Savings from improved supply chain efficiency

  • Up to 55% Increase in finance team productivity


Partnerships


  • AI and Machine Learning Empowerment: Utilization of AI-powered Microsoft Dynamics 365 Copilot for increased efficiency and personalizing customer interactions.

  • Customer Data Platform Enhancement: Implementation of Dynamics 365 Customer Insights to unify and operationalize customer data.


Contact Information


Director Dynamics 365 Practice: David Blumentals
Email: David@d365.Global
Phone (Australia): +61 2 9037 2385
Phone (UK): +44 2036 953042
Phone (USA): +1 646 652 0780
Support Email: Support@d365.Global
Phone (Support): 1800 297 583

Overall, d365.Global provides a comprehensive suite of Dynamics 365 solutions that facilitate enhanced business operations, productivity, and data management for small to large-sized organizations.
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