DG

Dynamics 365 Global

www.d365.global link_icon

Company Research Report: d365.Global



Company Overview



Name, Mission of the Company


Company Name: d365.Global, powered by Microsoft Dynamics 365
Mission: Provide comprehensive solutions through Microsoft Dynamics 365, enhancing operational efficiency and productivity for organizations globally.

Founding Details


Founded: No information is available
Founder(s): No information is available

Key People in the Company


Key Person: David Blumentals, Director Dynamics 365 Practice

Headquarters


Headquarters:
- 1 Sussex Street, Barangaroo New South Wales 2000, Australia
- 20 Cecil Street, Singapore 049705
- 8 The Green #20058, Dover DE 19901, USA

Number of Employees


No information is available

Revenue of the Company


No information is available

Specialty


Known For:
- Expertise in Microsoft Dynamics 365 and Business Central implementations
- AI-powered business solutions
- Customizations and integrations with other systems

Products



Product Categories and Overview



Microsoft Dynamics 365 Solutions


- Microsoft Dynamics 365 Sales
- Description: Enables salespeople to build strong relationships with their customers, take actions based on insights, and close deals faster.
- Key Features: Sales automation, AI-driven insights, contextual insights, conversation intelligence, LinkedIn integration.

- Microsoft Dynamics 365 Marketing
- Description: Now Customer Insights, Microsoft's customer data platform that helps deliver personalized customer experiences.
- Key Features: Customer data unification, real-time insights, AI models, compliance support.

- Microsoft Dynamics 365 Customer Service
- Description: Provides capabilities to deliver the best customer service experience possible.
- Key Features: Case management, knowledge base, AI-driven insights, unified routing, multiple channel support.

- Microsoft Dynamics 365 Field Service
- Description: Helps organizations deliver onsite service to customer locations.
- Key Features: Workflow automation, scheduling algorithms, mobile worker setup, preventative maintenance.

- Microsoft Dynamics 365 Project Operations
- Description: Connects sales, resourcing, project management, and finance teams to win more deals and accelerate project delivery.
- Key Features: Business insights, fast and accurate quotes, resource optimization, integration with Microsoft Teams.

- Microsoft Dynamics 365 Business Central
- Description: A business management solution for automating and streamlining business processes for small to mid-sized organizations.
- Key Features: Finance management, manufacturing, sales, shipping, project management, service management, and more.

- Microsoft Dynamics 365 Finance & Supply Chain Management
- Description: ERP software as a service offering built on Microsoft Azure.
- Key Features: Finance, supply chain operations, commerce, HR, project operations, personalization, and low-code solution integration.

- Microsoft Dynamics 365 Copilot
- Description: AI assistant designed to increase productivity and personalize customer interactions.
- Key Features: Task automation, streamlined workflows, AI-driven insights, low-code platform.

Key Components and Software Integrations


- Microsoft Dynamics 365 (Sales, Marketing, Customer Service, Field Service, Project Operations, Finance, and Supply Chain Management)
- Microsoft Power Platform (Power Automate, Power BI, Power Apps, Power Portals, Power Pages)
- Integration with Microsoft 365, Business Central, and other third-party ERP systems

Recent Developments



New Products and Features


No information is available on new products or features.

Recent Developments


- Sales Performance and Impact: Significant savings and productivity gains reported:
- 60% Time savings in reporting on sales data
- USD $1.5M Savings from improved supply chain efficiency
- Up to 55% Increase in finance team productivity

Partnerships


- AI and Machine Learning Empowerment: Utilization of AI-powered Microsoft Dynamics 365 Copilot for increased efficiency and personalizing customer interactions.
- Customer Data Platform Enhancement: Implementation of Dynamics 365 Customer Insights to unify and operationalize customer data.

Contact Information


Director Dynamics 365 Practice: David Blumentals
Email: David@d365.Global
Phone (Australia): +61 2 9037 2385
Phone (UK): +44 2036 953042
Phone (USA): +1 646 652 0780
Support Email: Support@d365.Global
Phone (Support): 1800 297 583

Overall, d365.Global provides a comprehensive suite of Dynamics 365 solutions that facilitate enhanced business operations, productivity, and data management for small to large-sized organizations.