Easterns Automotive Group - Company Research Report
Company Overview
- Name: Easterns Automotive Group
- Mission: "Any Car, Any Way, For Everyone®". The company offers a customizable car purchasing experience, be it 100% online, in-person, or a mix of both.
- Founding: Easterns Automotive Group was established in 1988.
- Founder: Easterns is a family-owned company but the specific founder's name is not provided.
- Key People: Joel Bassam is the Director of Marketing.
- Headquarters: Corporate headquarters and centralized reconditioning facility with a space of 160,000 square feet located in Sterling, VA.
- Number of Employees: No information is available.
- Revenue: No information is available.
- Core Offering: Known for its significant presence as a used car dealership in the DMV area (Washington DC, Maryland, Virginia). Easterns boasts a vast inventory of over 1,000 vehicles, offering SUVs, Trucks, Sedans, Minivans, Convertibles, Hatchbacks, Wagons, Vans, and Coupes, with a strong focus on customer service and community involvement.
Products
Easterns Automotive offers a streamlined car purchasing process, broken down into the following steps:
1. Choose: Customers can pick any model from the inventory or build one to their exact specifications with help from a personal concierge.
2. Pricing: Prior to commitment, customers receive a detailed deal sheet outlining cash, financing, and leasing options.
3. Trade-In: Customers receive a firm trade-in offer within 3 business hours, which is redeemable with or without the purchase of a new car.
4. Credit & Docs: A credit application is required, and a driver’s license and valid insurance card must be provided to finalize the deal.
5. Final Review: Customers review the finalized deal sheet based on credit approval to complete the purchase.
6. Delivery: Arrangements for vehicle pick-up can be made, including assistance with feature setup and trade-in collection.
Key Features:
- Multi-point certification on all vehicles to ensure quality.
- A 7-day return policy for customer satisfaction.
- Supporting over 30 lenders for financing solutions.
- Ten retail locations across DC, Maryland, and Virginia, ensuring accessibility and convenience.
Recent Developments
- Community Engagement: Strong commitment to community involvement through initiatives like:
- Partnership with FOX 5 DC's "Pay It Forward"
- Collaborations with other local organizations for charitable contributions, such as donating $2,200 to various community programs.
- New Partnerships: Engaged in numerous partnerships with media and sports teams to further community development efforts.
- Location Expansion: Operates ten retail locations across DC, Maryland, and Virginia, offering an "open inventory" system allowing car transfers between locations.
Locations
1. Laurel, MD
2. Temple Hills, MD
3. Baltimore, MD
4. Hyattsville, MD
5. Alexandria, VA
6. Sterling, VA
7. Glen Burnie, MD
8. Frederick, MD
9. Nissan of White Marsh, MD
10. West Baltimore, MD
For any additional information or inquiries, contact Easterns Automotive Group through their corporate phone number (240) 200-5256.
