Company Market Research Report

Company Overview

Name

EdSights

Mission of the Company

To create a student-centered higher education system by amplifying the student voice and transforming education to build the learning environment of tomorrow.

Founders

Claudia and Carolina Recchi

Key People

Claudia Recchi, Co-Founder

Carolina Recchi, Co-Founder

Dr. Vincent Tinto, Advisor to EdSights

Dr. Amy Hebert, Director of Student Success and Retention at Nicholls State University

Renee Hicks, AVP for Institutional Effectiveness, Access, and Success at Nicholls State University

Headquarters

No information is available.

Number of Employees

No information is available.

Revenue

No information is available.

Known For

EdSights is known for its AI-powered SMS technology that engages with higher education students to provide real-time insights and increase student persistence, engagement, and success.

Products

SMS Engagement for Persistence

Description: AI-powered SMS technology designed to engage students and provide personalized communication.

Key Features:

62% engagement rate.

AI-powered personalized communication.

Real-time student feedback.

Weekly check-ins.

Real-Time Insights and Intervention Data

Description: Provides insights at the student and institutional level, highlighting persistence trends.

Key Features:

Flagging completed and suggested interventions.

Real-time insights into student conversations.

Student Voice Score (SVS)

Description: Benchmark for student satisfaction.

Key Features:

Measures student satisfaction across different demographics.

Provides comparison against similar institutions.

Analyzes student experience.

AI Chatbot

Description: Provides 24/7 AI-powered support to students.

Key Features:

Round-the-clock support.

Handles frequently asked questions.

Scalable and empathetic engagements.

Adapts to students' schedules.

Recent Developments

New Partnerships

Institutions Joined: University of Missouri-Columbia, Reynolds Community College, Oakland City University, North Carolina A&T State University.

New Products

No information is available.

New Features Added to Existing Products

Persistence Framework Enhancements: Proactive personalized student check-ins every 7-10 days using AI.

Real-Time Interventions: Ability to immediately support at-risk students based on feedback gathered.

Notable Case Studies and Outcomes

Nicholls State University:

Challenges: Difficulty identifying specific barriers and lack of timely, actionable feedback.

Solution: Implementation of AI chatbot "Tillou."

Key Metrics:

94% opt-in rate.

65% engagement rate.

3,657 interventions.

Re-enrollment of 52 students, saving $136,000 in tuition.

Ivy Tech Kokomo:

Challenges: Low participation rates in traditional feedback methods.

Solution: Introduction of AI chatbot "Ace."

Key Metrics:

95% opt-in rate.

7,900+ texts received.

690+ EdSights interventions identified.

310+ opportunities for follow-up flagged.

Impact: Enhanced visibility into aggregate trends and improved staff efficiency.

Industry Reports Published

2024 Student Voice Score Report:

Insights derived from 300,000+ student conversations on student perceptions and satisfaction.

Fall '23 Data Report:

Insights into student perceptions in Fall 2023.

Webinars Hosted

Webinar Highlights:

"Data-Driven Insights"

"2024 Student Voice Score"

"Fireside Chat Exploring AI with Dr. Vincent Tinto"

Media Coverage

Inc Magazine: Featured coverage on EdSights’ mission and cultural impact.

Customer Testimonials

Dr. Paul Orscheln, AVP of Enrollment Management, Missouri Western State University:

Phenomenal. EdSights has produced profound retention outcomes.

Elaine T. White, AVP for Student Affairs and Dean of Students, Vaughn College:

Smoothest software implementation ever had.

Scott Barker, VP of Student Advisement, Southern New Hampshire:

The chatbot technology leads to more enjoyable work for advisors and better student outcomes.

Additional Notable Achievements

No information is available.

Conclusion

This report encapsulates the key facets of EdSights' business operations, emphasizing its student-centric mission, core products, and recent significant developments. This provides a clear depiction of how EdSights strives to enhance student persistence and success through innovative technology solutions.