Company Research Report: Electric

Company Overview

Name

Electric

Mission of the Company

Electric empowers SMBs with user-friendly tools and guidance to streamline their IT management and secure their business. Electric provides a single platform to manage people, applications, and devices, helping companies reduce IT spend by 50% and removing the guesswork from IT practices.

Founding Information

Founded: 2016

Founders: No information is available.

Key People

Chief Executive Officer: Ryan Denehy

Chief Technology Officer: Yotam Hadass

Chief Revenue Officer: Joe Fahrner

Chief People Officer: Jamie Coakley

Chief Operating Officer: Todd Mitchell

Chief Information Security Officer: Aaron Shierlaw

VP of Product: Annie Dunham

VP of Engineering: Greg Pellegrino

VP of Marketing: Kelly Huffman

VP of RevOps: Julia Kim

VP of Customer Experience: Kevin Dolezal

VP of People: Lourdes Rivera

VP of Operations: Matt Price

Headquarters

215 Park Ave South | Floor 12, Suite 7, New York, NY 10003

Employees

No information is available.

Revenue

No information is available.

Notable Recognition

Electric is known for its all-in-one IT management platform that provides comprehensive IT solutions to over 900 companies and their 50,000+ employees.

Products

Overview

Electric offers a range of products designed to simplify and enhance IT management for SMBs. Below is a high-level description of each product and its key features.

1. Electric IT Hub

Description: A comprehensive solution for managing device and application inventories, ensuring security policy compliance, and handling support requests.

Key Features:

Single-point visibility into device inventory.

Real-time insights into device health and cybersecurity.

Personal IT plan tailored to the tech stack, industry, and goals.

2. Employee On/Off-boarding

Description: Streamline the process of onboarding and offboarding employees.

Key Features:

Reduce time spent on onboarding from 8 hours to 7 minutes.

Simplify application access and device provisioning for new hires.

Organize offboarding tasks, including device returns and application removal.

3. AI-Powered IT Assistant "Gigawatt"

Description: An AI-powered assistant designed to handle IT queries and troubleshoot issues.

Key Features:

Provides tailored solutions based on device details.

Enhances efficiency in resolving IT issues.

4. Mobile Device Management (MDM) Integration with JumpCloud

Description: Integration of JumpCloud’s MDM solution for enhanced control and security of mobile devices.

Key Features:

Streamlined device management.

Enhanced security and flexibility.

Standard policies and settings designed to meet industry best practices.

5. IT Ticketing System

Description: A user-friendly portal for all IT requests.

Key Features:

Eliminates communication hassles.

Simplifies the IT request process for employees.

6. Device Procurement

Description: Facilitates seamless procurement and provisioning of devices.

Key Features:

Access to Apple's catalog of MacBooks and accessories as an Apple Authorized Reseller.

Zero-touch device provisioning and recovery.

Recent Developments

New Products Launched

Electric IT Hub: Launched a free version of its SaaS product to revolutionize IT management for SMBs.

AI-Powered IT Assistant "Gigawatt": Introduced to streamline IT troubleshooting by leveraging device details.

New Features Added to Existing Products

Harmony Email & Collaboration Dashboard: Enhanced the Security Solutions page with metrics on email threats, facilitating better security management.

Password Breach Dashboard: Added for Pro customers to monitor and manage compromised passwords, enhancing overall security.

Partnerships

Electric and JumpCloud Partnership: Announced in October 2023 to bring enterprise IT to small businesses. This includes collaboration on device and identity management technologies, enhancing security and IT management capabilities for SMBs.

Certifications

Apple Authorized Reseller: Achieved certification in December 2023 to further strengthen device procurement and provisioning services.

Acquisitions

Acquired Techvera in September 2021, expanding its IT service capabilities and market reach.

Acquired SINU in November 2020, enhancing the company's managed IT services portfolio.

Summary

Electric is establishing itself as a leading IT management platform by focusing on reducing IT costs and providing comprehensive, integrated IT solutions tailored for SMBs. The company's developments in AI technology, strategic partnerships, and expansions in service offerings reflect its commitment to innovation and customer satisfaction.