Electrician On Call: Company Profile

Background

Overview

Electrician On Call is a veteran-owned, woman-led, and minority-owned full-service electrical, HVAC, and indoor air quality contractor based in Dallas, Texas. Founded over 20 years ago by David and Irum Jones, the company has established itself as a trusted provider of residential and commercial services in the Dallas-Fort Worth (DFW) area.

Mission and Vision

The company's mission is to deliver high-quality, hassle-free electrical and HVAC services, ensuring customer satisfaction through upfront pricing, quality workmanship, and a lifetime labor warranty on all services. Their vision is to be recognized as DFW's most trusted technicians, providing reliable and trustworthy home service solutions.

Primary Area of Focus

Electrician On Call specializes in a comprehensive range of services, including electrical repairs, air conditioning and furnace installations, indoor air quality management, home automation, and low voltage services. They cater to both residential and light commercial customers, emphasizing quality and customer-centric solutions.

Industry Significance

With over 65 industry awards, including accolades from Yelp, Angie's List, and HomeAdvisor, Electrician On Call has solidified its reputation as a leading service provider in the DFW area.

Key Strategic Focus

Core Objectives

• Customer Satisfaction: Ensuring a hassle-free experience with upfront pricing and quality workmanship.

• Service Expansion: Continuously broadening service offerings to meet diverse customer needs.

• Community Engagement: Actively participating in community initiatives and supporting local organizations.

Specific Areas of Specialization

• Electrical Services: Comprehensive electrical repairs and installations.

• HVAC Services: Air conditioning and furnace installations, maintenance, and repairs.

• Indoor Air Quality: Solutions to improve home air quality, including purification systems.

• Home Automation: Installation of smart home devices and systems.

• Low Voltage Services: Including home theater installations and security systems.

Key Technologies Utilized

• Smart Home Integration: Installation of devices like Ring, Nest, and SimpliSafe.

• Energy Efficiency Solutions: Implementing systems to enhance energy conservation.

• Advanced Diagnostics: Utilizing state-of-the-art tools for accurate troubleshooting.

Primary Markets Targeted

• Residential: Homeowners seeking reliable electrical and HVAC services.

• Light Commercial: Small businesses requiring efficient and trustworthy service providers.

• New Construction: Collaborations with builders for electrical and HVAC installations.

Financials and Funding

Funding History

Electrician On Call is a privately held company and has not publicly disclosed detailed funding information.

Total Funds Raised

Specific figures regarding total funds raised are not publicly available.

Notable Investors

As a privately held entity, the company has not disclosed information about external investors.

Intended Utilization of Capital

While specific utilization details are not publicly disclosed, the company likely invests in:

• Service Expansion: Broadening service offerings to meet diverse customer needs.

• Technology Upgrades: Adopting advanced tools and systems for improved service delivery.

• Community Engagement: Supporting local initiatives and organizations.

Pipeline Development

Key Pipeline Candidates

Electrician On Call continually evaluates and integrates new technologies and services to enhance its offerings, though specific pipeline candidates are not publicly disclosed.

Stages of Development

The company is in the implementation and expansion stages for various services, focusing on integrating smart home technologies and energy-efficient solutions.

Target Conditions

The company aims to address common residential and light commercial electrical and HVAC issues, including:

• Electrical Repairs: Addressing wiring issues, circuit problems, and system upgrades.

• HVAC Services: Ensuring efficient heating and cooling systems.

• Indoor Air Quality: Improving air quality through advanced purification systems.

Relevant Timelines for Anticipated Milestones

Specific timelines for upcoming milestones are not publicly disclosed.

Technological Platform and Innovation

Proprietary Technologies

Electrician On Call utilizes proprietary diagnostic tools and systems to ensure accurate and efficient service delivery.

Significant Scientific Methods

• Advanced Diagnostics: Employing state-of-the-art tools for precise troubleshooting.

• Energy Efficiency Assessments: Conducting thorough evaluations to recommend optimal solutions.

AI-Driven Capabilities

The company is exploring the integration of AI-driven solutions to enhance service efficiency and customer experience.

Leadership Team

David Jones, President and Founder

• Professional Background: A Navy veteran and master electrician with over 20 years of experience in the electrical and HVAC industries.

• Key Contributions: Established the company, focusing on quality workmanship and customer satisfaction.

Irum Rashid-Jones, Co-Founder and Chief Experience Officer

• Professional Background: A project manager with a background in software and technology, transitioning to the trades in 2017.

• Key Contributions: Oversees operational and customer-centric solutions, ensuring a worry-free experience for clients.

Competitor Profile

Market Insights and Dynamics

The electrical and HVAC service industry in the DFW area is competitive, with numerous providers offering similar services. The market is characterized by a demand for reliable, efficient, and customer-focused service providers.

Competitor Analysis

• Biggs Plumbing: Offers plumbing and electrical services with a focus on residential and commercial clients.

• TEAM MECHANICAL: Provides HVAC and electrical services, emphasizing energy-efficient solutions.

Strategic Collaborations and Partnerships

Electrician On Call collaborates with various home warranty companies to expedite repair claims, enhancing service efficiency and customer satisfaction.

Operational Insights

The company differentiates itself through:

• Customer-Centric Approach: Focusing on customer education and transparent communication.

• Quality Workmanship: Ensuring high standards in all services provided.

• Community Engagement: Actively participating in local initiatives and supporting community organizations.

Strategic Opportunities and Future Directions

Strategic Roadmap

• Service Diversification: Expanding into new service areas to meet evolving customer needs.

• Technological Integration: Adopting advanced technologies to enhance service delivery and operational efficiency.

• Community Engagement: Strengthening ties with local communities through increased involvement and support.

Future Business Directions

The company aims to:

• Enhance Service Offerings: Integrate smart home technologies and energy-efficient solutions.

• Expand Market Reach: Extend services to new geographic areas within Texas.

• Strengthen Brand Presence: Increase brand visibility through targeted marketing and community involvement.

Opportunities for Expansion

Potential areas for growth include:

• Commercial Services: Expanding offerings to larger commercial clients.

• Green Building Solutions: Providing services aligned with sustainable building practices.

• Training Programs: Developing educational programs to train the next generation of technicians.

Contact Information

Official Website

Electrician On Call official website

Social Media Profiles

• Facebook: @ElectricianOnCallDFW

• Instagram: @eocdfw

• Twitter: @eocdfw