Company Profile: Employee Pooling, LLC
Overview
Employee Pooling, LLC (EP) is based in Nashville, Tennessee, with significant operations in New Delhi and Mohali, India. Founded in 2011, EP provides comprehensive insurance business processing solutions, currently supporting over 180 distributors such as Insurance Marketing Organizations (IMOs), Field Marketing Organizations (FMOs), and Brokerage General Agencies (BGAs). By leveraging cutting-edge technology and a dedicated workforce, Employee Pooling focuses on streamlining business processes, improving efficiency, and reducing costs for its clients. The company achieves an estimated annual revenue of $13.1 million and employs 76 staff members.
Vision and Mission
- Vision: EP aims to become a premier data manager across carriers, distributors, financial institutions, and software companies. The company is committed to equipping its team with the required skills to manage the evolving technological and regulatory landscape.
- Mission: Employee Pooling is dedicated to automating processes and increasing efficiencies while bridging the gap between manufacturing and distribution via secure process management systems.
Services
Employee Pooling provides a comprehensive range of services designed specifically to cater to various needs within the insurance industry, including:
- Agent Contracting
- New Business Application Processing
- New Business Case Management
- Underwriting
- Commissions and Policy Management
- Policy Monetization & Management
- Life Settlement
- Special Projects
- Call Center Services
- Software Training & Consulting
The company personalizes its processing solutions to deliver exceptional service quality, enhancing operational excellence for clients.
Certifications and Achievements
Employee Pooling has attained the ISO 27001:2022 Certification for its processing facilities, demonstrating strong adherence to high standards in information security and quality control. The company maintains an impressive 98%+ accuracy rate across its service lines.
Leadership
The leadership of Employee Pooling consists of seasoned professionals with diverse expertise in business operations, technology, and finance:
- Tom Gray: Founder & CEO
- Steven Lacher: President
- Harpreet Singh: Co-Founder and CEO
- Kanwaljit Singh: Chief of Operations
- Jasvinder Singh: Chief Financial Officer
Harpreet Singh, particularly, carries a 70% approval rating, reflecting broad confidence in the leadership's capability.
Contact Information
Nashville Office:
- Address: 2000 Glen Echo Rd, Suite 111, Nashville, TN 37215
- Phone: 615-610-5585 (ex. 202)
- Email: info@employeepooling.com
New Delhi Office:
- Address: B – 54 New Krishna Park, Vikaspuri, New Delhi, India – 110018
- Regd.: A6/1 Milap Nagar, Uttam Nagar, New Delhi, India – 110059
Mohali Office:
- Address: Finvasia, D-179, Sector 74, SAS Nagar (Mohali), Punjab
Competitor Profiling
Key Competitors
1. Suma Soft Pvt. Ltd
- Headquarters: Pune, India
- Established: 2000
- Revenue: $48.7 million
- Core Services: IT and ITES globally with a strong emphasis on integrity, innovation, and sustainability.
2. Computer Age Management Services (CAMS)
- Headquarters: Chennai, India
- Established: 1988
- Specialization: Technology-driven financial infrastructure, focusing on mutual funds and financial institutions.
3. Sutherland Global Services
- Headquarters: New York, USA
- Established: 1986
- Workforce: Over 38,000 employees
- Focus: Research, analytics, digital, and business process transformation services.
4. 3i Infotech
- Headquarters: Mumbai, India
- Established: 1993
- Services: Broad IT services including digital transformation and cybersecurity.
5. EXL Service Holdings
- Headquarters: New York City, USA
- Established: 1999
- Workforce: Over 50,000 employees
- Focus: Analytics and digital solutions for insurance, healthcare, and retail industries.
Actionable Insights
- Market Position & Unique Proposition: Employee Pooling offers specialized expertise in the insurance sector, unlike its competitors who cater to broader industries. This niche focus should be communicated to highlight tailored solutions.
- Leadership and Approvals: The leadership, especially Harpreet Singh’s approval rating, should be promoted to build confidence with potential partners and clients.
- Focus on Cost Management: Employee Pooling’s services should be positioned as cost-effective alternatives to in-house talent investments, offering economic advantages.
- Value-Driven Engagements: Transparent and ethical practices should be emphasized, echoing similar values from competitors like Suma Soft and EXL, which also focus on sustainability and integrity.
- Embrace AI and Automation: Developing AI and automation capabilities, mirroring companies like Sutherland and EXL, could enhance Employee Pooling’s service offerings by adding robustness to its insurance-centric suite.
