Endsight is a managed IT services provider headquartered in Napa, California, specializing in delivering comprehensive technology support to small and medium-sized businesses (SMBs). Founded in 2004, the company has established itself as a trusted partner for organizations seeking reliable and strategic IT solutions.
Company Overview
- Headquarters: 1144 Jordan Ln, Napa, California, 94559, United States
- Founded: 2004
- Employees: Approximately 140
- Revenue: Estimated between $18.3 million and $32.7 million annually
- Website: www.endsight.net
Services Offered
Endsight provides a range of IT services tailored to the needs of SMBs, including:
- Managed IT Services: Comprehensive management of IT infrastructure to ensure optimal performance and security.
- Technical Support: Rapid response helpdesk support with a commitment to addressing issues within five minutes or less.
- IT Strategy and Consulting: Strategic planning to align technology with business objectives, including annual audits and technology stack alignment.
- Cybersecurity Solutions: Implementation of security measures to protect against cyber threats, including vulnerability assessments and staff training.
- Cloud Services: Utilization of platforms like Microsoft Azure for application hosting and computing services.
Target Market and Clientele
Endsight primarily serves SMBs across various industries, including:
- Wineries
- Law Firms
- Non-Profit Organizations
- Software Companies
- Architecture and Engineering Firms
The company supports over 400 clients, with a focus on organizations ranging from 5 to 250 employees. While Endsight operates nationwide, its primary service areas include Napa, San Diego, the Bay Area, and Honolulu.
Core Values
Endsight's operations are guided by four core values:
1. Respect and Connect: Emphasizing the importance of respectful and authentic relationships.
2. Servant’s Heart: Prioritizing excellent service and the success of clients and colleagues.
3. Value Value: Focusing on creating tangible value for customers and continuous improvement.
4. Progress Over Comfort: Encouraging courage, discipline, and perseverance to achieve progress.
Recent Developments
- Relocation of Headquarters: In January 2022, Endsight relocated its headquarters to Napa, California, to better serve its client base and accommodate growth.
- Acquisition of LANsolutions: In June 2023, Endsight acquired LANsolutions, expanding its capabilities and client base.
- Industry Recognition: The company has received accolades such as the "Sophos MSP Partner of the Year" and has been recognized as a "Best Place to Work" by the San Francisco Business Journal.
Competitive Landscape
Endsight operates in a competitive market alongside other IT service providers, including:
- Executech: Approximately 250 employees with an estimated revenue of $48.3 million.
- Concept Technology: Approximately 66 employees with an estimated revenue of $8.1 million.
- centrexIT: Approximately 46 employees with an estimated revenue of $8.9 million.
- Ntiva: Approximately 400 employees with an estimated revenue of $80 million.
- NextSphere Technologies: Approximately 303 employees with an estimated revenue of $55.4 million.
Employee Satisfaction
Endsight maintains a positive work environment, as reflected in employee reviews:
- Overall Rating: 4.3 out of 5 stars on Glassdoor.
- Recommendation Rate: 84% of employees would recommend the company to a friend.
- CEO Approval: 87% approval rating for CEO Mike Chaput.
