EngageRM Company Research Report

Company Overview

Name, Mission of the Company

Name: EngageRM

Mission: To deliver incredible experiences, create loyal, life-long fans, and reach new levels of revenue and growth for sports and entertainment businesses through advanced business automation, CRM, and data analytics.

Foundation Details

When Founded: No information is available

By Whom: No information is available

Key People in the Company

Founder and Chief Product Officer: Brett Yorgey (Founded Microsoft Dynamics solutions in 2003, specifically tailored sports and entertainment solutions from 2008)

Headquarters

Locations:

Global Headquarters: Melbourne, Australia

US Headquarters: Los Angeles, CA, United States

Europe Headquarters: Manchester, United Kingdom

Employees and Revenue

Number of Employees: No information is available

Revenue: No information is available

Company Recognition

Known For: Unified CRM platform that manages customer interactions, fan engagement, ticketing, corporate sales and partnerships, along with advanced marketing analytics and automation.

Products

Overview

EngageRM offers a comprehensive suite of CRM solutions designed specifically for the sports and entertainment industry, leveraging advanced technologies to provide deep insights and streamline operations.

Product Listings and Descriptions

1. Deeper Fan Engagement via Artificial Intelligence

Description: Utilizes advanced system automation, artificial intelligence, machine learning, and blockchain to understand and connect with fans.

Key Features:

Advanced System Automation

Artificial Intelligence

Machine Learning

Blockchain Integration

2. Streamlined and Integrated Ticketing Processes

Description: Robust software utilizing the latest Microsoft technology and integrations with leading ticketing vendors.

Key Features:

Microsoft Technology Integrations

Vendor Integrations

3. Intelligent Marketing Insights and Campaign Deployment

Description: World’s powerful fan data analysis algorithms and personalized marketing automation.

Key Features:

Fan Data Analysis Algorithms

Personalized Marketing Automation

4. More Profitable Corporate Sales and Partnerships

Description: Automated fulfillment and customizable sales scripts designed for sports and entertainment organizations.

Key Features:

Automated Fulfillment

Customizable Sales Scripts

5. Unforgettable Hospitality and Event Experiences

Description: User-friendly apps and portals for event and facility management.

Key Features:

User-Friendly Apps and Portals

Best-In-Class Event Management

6. Powerful Insights from Real-Time Reporting

Description: Over 20 customizable real-time data reports for better decision-making.

Key Features:

Customizable Real-Time Data Reports

Automated Report Delivery

7. Better Partnerships via Third Party Data Enrichment

Description: Helps build stronger partnerships by understanding demographics, social data, and brand affinity.

Key Features:

Demographics Analysis

Social Data Integration

Brand Affinity Scoring

8. The Relief (And Profitability) of Automation

Description: Hundreds of automated business processes that save time and reduce risk.

Key Features:

Business Process Automation

Meticulous Tracking and Reduced Risk

9. A Truly Centralized and Deeply Customizable Platform

Description: Unified platform for all data, sales, process automation, fulfillment, reporting, and marketing connected in CRM.

Key Features:

Centralized Data Management

Customizable CRM Functionality

Recent Developments

Recent Developments in the Company

EngageRM’s Partnership with Microsoft: Leveraging Microsoft’s Dataverse and technologies like AI, machine learning, and blockchain for advanced customer management. Recognized as Microsoft’s number one global ISV partner in the sports and entertainment vertical.

New Products Launched

No specific information about new product launches available.

New Features Added to Existing Products

Microsoft AI Factory:

Conversation Intelligence

Predictive Lead Scoring

Lead Allocation Automation

Sales Commission Management

Power Platform Enhancements:

Partnerships Approval Process

Partnerships Amendment Process

Partnerships Analytics

Corporate Sales Analytics

Stakeholder Segmentation

New Partnerships

Microsoft: EngageRM is leveraging Microsoft technology and recognized as the top ISV partner in its sports and entertainment vertical.

Conclusion

EngageRM has established itself as a leader in the CRM space for sports and entertainment businesses. Their robust platform, built on advanced technologies like AI, machine learning, and blockchain, supports comprehensive fan engagement, marketing, ticketing, and corporate partnerships. Through strategic partnerships and continuous product enhancement, EngageRM drives growth and efficiency for its clients globally.