Enlighten Operational Excellence (Enlighten OPEX) is a global consulting firm specializing in operational transformation through analytics tools, services, and training. Founded in 2002, the company is headquartered in Boston, Massachusetts, with additional offices in London and Sydney.
Company Overview
Enlighten OPEX focuses on enhancing organizational performance by integrating behavioral change consulting, analytics software, and management methodologies. Their approach aims to provide meaningful metrics, enable effective management, foster proactive behaviors, and inspire employee engagement.
Leadership Team
The company's leadership includes:
- Tony Tregurtha: CEO, President & Co-founder
- John Henderson: Chief Legal Officer
- Dr. Ian Boyd: Chief Information Officer
- Steven Corry: Chief Technology Officer
- Emily McMullen: Executive Vice President - Technology
- Mark Pereira: Chief Operations Officer – India
- Sean Claypool: Chief Lead - Enterprises
- Katrina Ward: Chief Lead - Engagements
- Zachary Barnhill: Chief Lead - Technology
- Debra Sulser: Chief Human Resources Officer
- Sarah Coughlin: Head of EIM
- Patrick Ferguson: Chief Lead - Partnering
Financial Performance
Estimates of Enlighten OPEX's annual revenue vary:
- Datanyze reports revenue of $18.1 million with 154 employees.
- Growjo estimates revenue at $42.6 million with 176 employees.
These discrepancies may result from different reporting periods or estimation methods.
Services and Approach
Enlighten OPEX offers a unique blend of consulting and software technology to drive business transformation and cost savings. Their services include:
- Behavioral Change Consulting: Implementing strategies to foster proactive behaviors and employee engagement.
- Analytics Software: Providing tools for performance measurement, forecasting, and planning.
- Management Methodologies: Integrating planning, forecasting, and scenario modeling into daily routines.
This comprehensive approach aims to remove waste, improve internal processes, and enhance both employee and customer engagement.
Clientele and Results
Enlighten OPEX has partnered with over 30 major local and international companies across various industries, including banking, wealth management, and insurance. Clients have reported significant improvements:
- 28% increase in employee engagement.
- 60% gain in back-office productivity within 20 weeks.
- 40% improvement in customer service metrics.
Employee Insights
According to Glassdoor, Enlighten OPEX has an overall rating of 3.4 out of 5, with 69% of employees willing to recommend the company to a friend. Positive feedback highlights a supportive leadership team and a focus on employee development. However, some reviews mention challenges such as frequent travel requirements and concerns about job security.
Competitive Landscape
Enlighten OPEX operates in the management consulting industry, competing with firms like Life Cycle Engineering and Weever Apps. Their unique combination of consulting and software solutions differentiates them in the market.
