Episcopal Health Services, Inc.

Background

Episcopal Health Services, Inc. (EHS) is a health system located on the Rockaway Peninsula in Queens, New York. Established in 1851, EHS provides emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved communities of the Rockaways and Five Towns. The system offers comprehensive preventive, diagnostic, treatment, and rehabilitative services to individuals of all faiths, regardless of their ability to pay. St. John's Episcopal Hospital, the flagship facility of EHS, is accredited by The Joint Commission's Health Facilities Accreditation Program and approved by the New York State Department of Health.

Key Strategic Focus

EHS is committed to enhancing patient, family, and team member experiences by focusing on person-centered care practices. The organization aims to improve financial performance and invest in key service lines, including:

• Primary Care/Ambulatory Services

• Oncology

• Behavioral Health

• Cardiology

• Women's Health

Additionally, EHS strives to improve community health outcomes and public awareness through various outreach programs and initiatives.

Financials and Funding

In the fiscal year ending December 2023, EHS reported:

• Revenue: $389,892,522

• Expenses: $382,949,204

• Net Income: $6,943,318

• Net Assets: $60,928,495

Notable sources of revenue included:

• Program Services: $240,750,197 (61.7%)

• Other Revenue: $136,683,894 (35.1%)

• Contributions: $9,328,267 (2.4%)

The organization has experienced financial growth over recent years, with net assets increasing from $31,364,391 in 2021 to $60,928,495 in 2023.

Pipeline Development

EHS has undertaken several initiatives to expand and enhance its service offerings:

• Comprehensive Women's Health Center: Opened in the Rockaways, featuring the latest technologies, including the only 3D mammography machine on the peninsula.

• Doula Program: Implemented as part of the OBGYN department to support maternal health.

• Oncology Services: Partnered with New York Cancer & Blood Specialists to bring comprehensive cancer care to the Rockaways.

• Wound Care Center: Equipped with two state-of-the-art Hyperbaric Chambers.

• Clinical Learning Center: Established with a cutting-edge simulation lab to enhance medical education.

Future plans include the opening of an Ambulatory Pavilion featuring a Radiation Oncology Center with advanced technology such as a PET CT Scan and a Linear Accelerator.

Technological Platform and Innovation

EHS leverages various technological platforms to enhance patient care and operational efficiency:

• Electronic Health Records (EHR): Utilizes AthenaHealth for comprehensive patient record management.

• Communication and Collaboration: Employs Google Workspace for internal communication and collaboration.

• Project Management: Uses Smartsheet to streamline project workflows.

• Security: Implements reCAPTCHA to ensure secure online interactions.

• Virtualization: Deploys Citrix for virtual desktop infrastructure.

• Creative Services: Utilizes Adobe Creative Suite for design and marketing initiatives.

• Web Services: Hosts web applications on Apache servers.

These technologies support EHS's commitment to delivering high-quality, patient-centered care.

Leadership Team

As of the latest available information, the leadership team includes:

• Chief Executive Officer: Gerard M. Walsh

• Executive Vice President and Chief Operating Officer: Christopher J. Parker

• Chief Financial Officer: Steven J. Guido

These executives have played pivotal roles in steering EHS's strategic initiatives and operational management.

Leadership Changes

In December 2024, EHS appointed Vanessa Nazario, MBA, as Chief Social Impact Officer. In this role, she leads the organization's social impact initiatives, focusing on health equity and fostering community belonging.

Competitor Profile

Market Insights and Dynamics

The healthcare industry in New York is highly competitive, with numerous providers offering a range of services. The market is characterized by a focus on patient-centered care, technological integration, and community health initiatives.

Competitor Analysis

Key competitors in the region include:

• Northwell Health: A large health system offering comprehensive services across New York.

• NewYork-Presbyterian Brooklyn Methodist Hospital: Provides a wide range of medical services with a focus on research and education.

• St. John's Riverside Hospital: Offers community-focused healthcare services in the region.

These institutions emphasize advanced medical technologies, extensive service lines, and community engagement.

Strategic Collaborations and Partnerships

EHS has established significant partnerships to enhance its service offerings:

• New York Cancer & Blood Specialists: Collaborated to build a comprehensive cancer care facility, addressing the higher cancer incidence in the Rockaway community.