Epsilon, Inc. Market Research Report

Overview

Epsilon, Inc. is a leading IT services provider specializing in cybersecurity, cloud computing, compliance-driven solutions, and managed IT services for both governmental and commercial sectors. Founded in 2009 by Peter Penzell and Eric Oelschlaeger, Epsilon has grown to establish key offices in Weaverville, NC; Crystal City, VA; Greenville, SC; and Lakewood, CO. The company’s mission encapsulates the integration of cutting-edge technology with business goals, emphasizing innovation, empowerment, and reliability.

Leadership Team

Peter Penzell - Chief Executive Officer
Peter is a U.S. Naval Academy graduate and a service-disabled veteran with extensive experience in cybersecurity. His leadership has been pivotal since the company’s inception in 2008.

Eric Oelschlaeger - President
Eric brings significant expertise in recruiting and strategic growth, contributing to the company’s expansion into critical markets such as Washington D.C. and Southeast regions.

Ben Whitney - Chief Operating Officer
Ben oversees the operational aspects at Epsilon, ensuring seamless service delivery and operational efficiency.

Mike Taylor - Chief Security Officer
Mike is responsible for the cybersecurity strategies that safeguard Epsilon’s client data, including advanced security and network solutions.

Other key members include:

• Kyle Offenback - Chief Technology Officer

• Matt Fraser - Vice President of Commercial Services

• Christopher Smith - Director of Marketing

• Julie Chavez - Director of Recruiting

Services and Strategic Focus

Epsilon offers a wide range of IT services, including:

• Cybersecurity: Comprehensive security measures to protect data and infrastructure.

• Cloud and Hybrid Cloud Hosting: Scalable solutions for both public and private cloud setups.

• Compliance Services: Ensuring adherence to various regulatory frameworks.

• Managed IT Services: End-to-end IT management, including 24/7 service desk support.

Certifications and Achievements

Epsilon holds several prestigious certifications and awards:

• ISO 27001 Certified: Reflecting their commitment to information security management.

• Service-Disabled Veteran-Owned Small Business (SDVOSB)

• GSA MAS (formerly IT Schedule 70) and GSA VETS 2 Contract Holder

• Seaport-NxG Contract Holder

• 2020 HIRE Vets Platinum Medallion Award

Office Locations

1. Headquarters:
1 Monticello Village Drive, Weaverville, NC 28787
(828) 398-5400

2. Denver, CO Metro:
735 S Xenon Ct, Lakewood, CO 80228
(303) 297-7870

3. Greenville, SC:
86 Brookfield Oaks Drive, Greenville, SC 29607
(864) 519-0600

4. Washington D.C.:
2231 Crystal Drive, Suite 205, Arlington, VA 22202
(202) 516-6598

Innovation and Future Prospects

Looking forward, Epsilon is investing in emerging technologies such as artificial intelligence, quantum computing, and 5G to offer advanced, innovative solutions that enhance productivity and competitiveness for their clients. The company’s continuous drive for innovation and excellence signifies a commitment to staying at the forefront of the IT services industry.

For more detailed information, visit their website at [https://epsilon-inc.com](https://epsilon-inc.com) or view their LinkedIn profile [here](https://www.linkedin.com/company/epsilon-inc).

Competitor Profiling

Overview of Competitors

1. 360i

• Industry: Advertising Services

• Headquarters: New York, NY

• Employee Range: 501-1,000 employees

• Founded: 1998

• Key Focus Areas: Digital marketing, social marketing, mobile marketing, emerging media, advertising, media, search marketing, mobile marketing, email marketing, and web design.

• Notable Achievements: Part of Dentsu Creative, which is a Global Creative Network.

• Key Personnel: Stewart Smith, James Deckinger, Sally Shimon, Katie Bollock.

• Revenue: $296.4 million

2. Digitas LBi

• Industry: Advertising Services

• Headquarters: Boston, Massachusetts

• Employee Range: 1,001-5,000 employees

• Founded: 1980

• Key Focus Areas: Digital media, creative development, user experience, digital strategy, social media, mobile marketing, customer experience, media buying, SEO, content strategy, performance marketing.

• Notable Achievements: Recognized by AdAge as Data and Insights Agency of the Year, and by U.S Campaign as Brand Experience Agency of the Year.

• Key Personnel: Danielle Bassil, Jonathan Peterson, Jennifer Andrews.

3. SourceLink

• Industry: Non-profit Organizations / Direct Marketing Services

• Headquarters: Kansas City, MO

• Employee Range: 2-10 employees

• Founded: 2003

• Key Focus Areas: Business resources, economic gardening, entrepreneurship, economic development, small business development, entrepreneurial programs.

• Notable Achievements: Known for building vibrant entrepreneurial ecosystems.

• Key Personnel: Maria Meyers, Rob Williams, Mark Galeassi, Pola Firestone.

4. iCrossing

• Industry: Marketing Services

• Headquarters: New York, NY

• Employee Range: 501-1,000 employees

• Founded: 1998

• Key Focus Areas: Digital Transformation, SEO, Experience Transformation Strategy, User Experience (UX), Data Analytics, Paid Media, Creative Design, Customer Journey.

• Notable Achievements: A leading player in providing connected marketing and technology solutions.

• Key Personnel: Alex Ruiz, Deb Pahl, Carlos Ledezma.

• Funding: Series F round of $15 million on April 2, 2008.

Key Metrics and Competitive Position

• Revenue Comparison:

• Epsilon's annual revenue is $1.7 billion, significantly higher than many competitors (e.g., 360i at $296.4 million).

Service Comparison

• Epsilon:

• Key service: Epsilon PeopleCloud Messaging.

• Competitors in Email Marketing/Customer Engagement: Mailchimp, HubSpot Marketing Hub, Adobe Marketo Engage, Constant Contact.

• Digital and Marketing Services:

• Competing with firms like Adobe Digital Marketing Suite, ProSites, Skai (6sense), Digitas LBi, and SourceLink providing comprehensive integrated solutions ranging from digital strategy to detailed data analytics.

Geographic and Operational Footprint

• 360i:

• Offices in New York, Atlanta, and Chicago.

• Digitas LBi:

• Over 65 offices in 43 countries.

• iCrossing:

• 19 offices worldwide with significant operational flexibility for nearshore and offshore projects.

Competitive Insights

• Epsilon’s Leadership Position:

• Strong CEO performance and high revenue are key strengths that position Epsilon favorably against its primary competitors.

• Diverse Competitor Strategies:

• While firms like 360i and Digitas emphasize a broad geographic footprint and integrated creative capabilities, SourceLink focuses on non-profit direct marketing services with an entrepreneurial support framework.

• Service Emphasis:

• Epsilon's PeopleCloud Messaging service targets specific email marketing niches, while competitors diversify across numerous digital and traditional marketing channels.