Euro Systems Company Research Report

Company Overview

• Name: Euro Systems

• Mission of the Company: "Elevating businesses through our advanced IT support." The company aims to combine enterprise quality infrastructure and processes with responsive service tailored to client needs, focusing on delivering technical solutions aligned with business goals.

• Foundation and Founders: No information is available.

• Key People:

• Eddie Robertson, Managing Director

• Maitland Gray, Sales Director

• James Glancy, Head of Service

• Michael Hayes, Finance Director

• Headquarters: 7000 Academy Park, Gower Street, Glasgow, G51 1PR, UK

• Number of Employees: No information is available.

• Revenue: No information is available.

• What is the Company Known For: Known for being a fast-growing IT service provider in the UK, delivering smart, flexible, and value-driven IT solutions. They serve over 5,000 end users and over 300 businesses with a highly reactive support team achieving a 98% customer satisfaction rate.

Products

IT Services

• Description: Comprehensive IT support services tailored to business needs.

• Key Features:

• 24/7 business IT support

• High client retention due to customer-centric focus

• First-time fix rate of over 90%

Cloud Services

• Description: Provides cloud technology solutions to enhance business flexibility and efficiency.

• Key Features: No detailed information is available.

IT Security

• Description: Advanced IT security services to safeguard business data.

• Key Features: Includes cybersecurity solutions like antivirus software, firewall protection, and regular security assessments.

Business Transformation

• Description: Services aimed at enabling business transformation via IT innovation.

• Key Features: Focused on understanding business needs and delivering tailored IT solutions.

Business Telecoms

• Description: Hosted telephony solutions to enhance business communication and reduce costs.

• Key Features: Unparalleled flexibility, enhanced productivity, cost-effectiveness.

Recent Developments

• Recent Developments in the Company:

• Highlights include achieving over 98% customer satisfaction and client retention, showing a strong focus on customer service and IT solutions tailored to various sectors.

• New Products Launched: No information available about new product launches.

• New Features Added to Existing Products: No specific details provided on new features for existing products.

• Partnerships: They manage conversations with third-party providers, like Gamma, to ensure seamless services for clients.

Euro Systems stands out by focusing on creating value-for-money IT solutions based on specific business needs, maintaining robust relationships with clients, and maintaining a high standard of service excellence through its proactive and reliable IT support services.