Company Research Report: EverService
Company Overview
- Name: EverService
- Mission: To revolutionize business growth through cutting-edge technology and exceptional service, ensuring seamless, personalized, and memorable interactions between businesses and their customers.
- Founded By: Information not available.
- Key People:
- Mike Wilson, CEO
- John Nelson, COO
- George Willett, CFO
- Dinesh Dhamija, CTO
- Sandi Valdovinos, Chief People Officer
- Chris Yano, CMO
- David Lord, President of Engagement Services
- Parker Davis, Chairman
- Headquarters: Information not available (multiple locations in Austin, Camarillo, Charlotte, Nashville, Philadelphia, Phoenix, San Diego, Washington D.C.)
- Number of Employees: Information not available.
- Revenue: $175,000,000 generated.
- Known For: Industry-specialized marketing, website, and engagement services for over 10,000 companies. Focus on Legal, Healthcare, and Home Services industries.
Products and Services
EverService offers comprehensive, vertically integrated solutions including:
1. Managed Websites
- Design, development, hosting, maintenance, support, SSL & Security.
2. SEO
- Digital competitive analysis, technical SEO audit, keyword authority.
3. Digital Marketing
- PPC, social media, OTT, Google Local Services Ads, email marketing.
4. Sales & Campaigns
- Lead capture, qualification, outbound sales, conversion optimization.
5. Scheduling & Booking
- Booking services, 24/7 live agent & chat, appointment scheduling.
6. 24/7 Answering Services
- After hours & overflow, live chat & SMS.
7. Technology Solutions
- Virtual PBX, CRM & EHR integrations, generative AI, business intelligence.
8. Customer Experience
- Reputation management, testimonials & reviews, call tracking & analytics.
Key Features of Products
- Fully integrated service suites tailored for different industries.
- Transparency and accountability, with measurable outcomes and performance tied to client goals.
- HIPAA, SOC2, PCI compliant solutions ensuring data privacy and security.
- Accessible and inclusive web solutions.
Industries Served
- Legal: Personal injury, mass tort, medical malpractice, family law, criminal law, among others.
- Healthcare: Dental, orthopedic, home health, and more.
- Home Services: HVAC, plumbing, electrical, solar, and more.
Recent Developments
- New Leadership Appointments:
- John Nelson appointed as COO (July 5).
- Mike Wilson promoted to CEO (June 11).
- Partnerships:
- Partnered with UserWay to ensure web accessibility for all (March 7).
Locations
EverService operates across multiple key locations including:
- Austin
- Camarillo
- Charlotte
- Nashville
- Philadelphia
- Phoenix
- San Diego
- Washington D.C.
Awards and Certifications
- Silver Bell Seal Certification for creating mentally healthy workplaces.
- Special recognition on Inc500's Best Workplaces list.
- Google Ads Premier Partner in North America.
- Microsoft Advertising Select Partner.
- Yelp Advertising Partner.
- ServiceTitan Certified Marketing Provider.
Compliance and Protection
- Compliant with HIPAA, ensuring privacy and security of healthcare information.
- SOC2 Type 2 Compliance, assuring security and confidentiality.
- PCI Compliant, maintaining secure data processes.
- Strong commitment to data privacy, cyber protection, and web accessibility.
This report outlines the scope of services, leadership structure, industry focus, and recent milestones for EverService, highlighting its comprehensive solutions for business growth across various sectors.
