Market Research Report: eviivo
Company Overview
- Name: eviivo
- Mission: eviivo aims to empower owners and hosts in the independent accommodation sector to become remarkable and provide unforgettable guest experiences.
- Founded: Originally as Frontdesk in 2004 and rebranded as eviivo in 2011.
- Founders: Michele Fitzpatrick (CEO) and Eric White (CTO)
- Key People: Michele Fitzpatrick, CEO; Eric White, CTO
- Headquarters: Flagship location in London, UK, with additional offices in Austin, TX, New York, NY (USA); Dusseldorf, Germany; Paris, France; Malaga, Spain (IBERIA); and Tunis, Tunisia.
- Number of Employees: Not specified in the data.
- Revenue: No information is available.
- Known For: eviivo is renowned for its award-winning, cloud-based property management platform designed for independent accommodation providers.
Products
- eviivo Suite:
- Description: An all-in-one property management platform that allows hotel owners, B&Bs, and vacation rentals to manage bookings and guest interactions efficiently.
- Key Features:
- Integrated travel agency connections
- Frictionless check-in and check-out
- Multi-channel booking management
- High compatibility with over 12,000 booking scenarios
- User-friendly interfaces across mobile and desktop platforms
- Property Manager:
- Description: A robust property management system for hotels, B&Bs, and vacation rentals.
- Key Features:
- Award-winning booking calendar
- Easy guest communications
- Robust support for OTA bookings
- Secure instant card management
- Website Manager:
- Description: Enables properties to boost direct bookings through custom, SEO-optimized websites.
- Key Features:
- Responsive and customizable templates
- Built-in booking engine
- SEO and mobile-friendly functionality
- Channel Manager:
- Description: Drives maximum bookings with automated channel management.
- Key Features:
- Deep OTA integration with dynamic pricing controls
- 1-click connection and 2-way data sync
- Promo Manager:
- Description: Simplifies pricing strategies and promotions to enhance profits.
- Key Features:
- Dynamic pricing and promo codes
- Special offers configurations
- Guest Manager:
- Description: Centralizes guest communications.
- Key Features:
- Unified messaging and AI-powered concierge
- Multi-channel automation for guest interactions
- Performance Manager:
- Description: Provides real-time business insights to simplify operations.
- Key Features:
- Dynamic reporting tools
- Key performance indicator tracking
- Payment Manager:
- Description: Automates payment processes ensuring security and PCI compliance.
- Key Features:
- Automated payment processes
- Card decline alerts and management
- Owner Manager:
- Description: Simplifies managing property owners alongside guests.
- Key Features:
- Automated charge and fee calculations
- System-generated, detailed statements
Recent Developments
- New Partnerships:
- Partnered with OpenKey to expand property management solutions.
- Announced a partnership with HyperGuest for enhanced hotel distribution.
- Industry Initiatives:
- Regularly sponsors campaigns such as Stays For Heroes, Stay Local 2021, and International Week of the Host.
- Acquisitions:
- Acquired Xotelia in 2017 and Rezo/Weber in 2019 to expand in the USA.
- Awards:
- Achieved recognition through awards such as Best Technology Product by Travolution Awards, Hospitality Technology of the Year (2024), and numerous others.
No information is available concerning new product launches or new features added to existing products.
