Exabytes Group Company Profile

Background

Founded in 2001 by CEO Chan Kee Siak, Exabytes Group is a leading provider of AI, Business App, Cloud, Digital, and Ecommerce solutions in Southeast Asia. With over 22 years of experience, the company serves more than 160,000 customers across 121 countries, managing over 3,000 servers, 100,000 websites, and 1,000,000 email accounts. Exabytes is dedicated to empowering small and medium-sized enterprises (SMEs) to grow digitally by offering reliable, affordable, simple, and all-in-one (RASA) digital solutions.

Key Strategic Focus

Exabytes' strategic focus centers on providing comprehensive digital solutions to facilitate the growth of SMEs in the digital economy. The company's core objectives include:

Domain and Hosting Services: Offering domain name registration, web hosting, email hosting, and reseller hosting services.

Cloud and Server Solutions: Providing Virtual Private Servers (VPS), dedicated servers, and co-location services.

Digital Marketing Services: Delivering Google AdWords digital advertising services to enhance online visibility for clients.

Ecommerce Solutions: Developing platforms like EasyParcel to integrate logistics services for e-commerce businesses.

By integrating these services, Exabytes aims to be a one-stop solution for businesses seeking to establish and expand their online presence.

Financials and Funding

In 2018, Malaysia's government-linked private equity fund, Ekuiti Nasional Bhd (Ekuinas), acquired a 40% stake in Exabytes Capital Group for RM44 million. This investment was intended to support Exabytes' growth trajectory and regional expansion plans.

Pipeline Development

Exabytes continually enhances its service offerings to meet the evolving needs of its clients. Notable developments include:

EasyParcel: Launched in 2014, EasyParcel is an integrated logistics service platform that combines multiple shipping service providers into a single e-commerce platform, simplifying the shipping process for businesses.

Technological Platform and Innovation

Exabytes differentiates itself through its robust technological platforms and innovative solutions:

Proprietary Technologies: Development of platforms like EasyParcel to streamline logistics for e-commerce businesses.

Scientific Methodologies: Implementation of advanced security measures, including 24x7x365 professional technical support and 99.9% network uptime guarantee, ensuring reliable and secure services for clients.

Leadership Team

Exabytes' leadership team comprises experienced professionals dedicated to driving the company's mission:

Chan Kee Siak: Chief Executive Officer

Guan Tian Lai: Chief Operating Officer

Eric Foo: Executive Vice President & Head of Enterprise

Ken Tang: Senior Vice President of Finance

Indra Hartawan: Vice President & Indonesia Country Manager

Ooi Poh Yan: Vice President of Business Development

Cheong Peng: Vice President of Sales, Digital

Jerrick Yeoh: Vice President of Digital Marketing

Annie Ong: Vice President of Customer Service

Michelle Yap: Vice President of Marketing

TC Tan: Assistant Vice President of MIS

Roger Lew: Assistant Vice President & Singapore Country Manager

Anggoro Anindhito: Assistant Vice President of Indonesia Business Development

Kevin Foo: Head of Cybersecurity

Chan Kee Yeong: Senior Office Manager

This team brings a wealth of experience in technology, finance, marketing, and customer service, positioning Exabytes for continued growth and innovation.

Leadership Changes

As of the latest available information, there have been no significant recent changes or appointments within Exabytes' leadership team.

Competitor Profile

Market Insights and Dynamics

The digital solutions market in Southeast Asia is experiencing rapid growth, driven by increasing internet penetration and the digitalization of businesses. The demand for comprehensive digital services, including web hosting, cloud solutions, and e-commerce platforms, continues to rise as SMEs seek to establish and expand their online presence.

Competitor Analysis

Key competitors in the region include:

Hostinger: Offers affordable web hosting services with a focus on user-friendly experiences.

GoDaddy: Provides a wide range of domain registration and web hosting services with a strong global presence.

SiteGround: Known for high-performance hosting solutions and exceptional customer support.

These competitors focus on various aspects of digital solutions, such as affordability, user experience, and performance, contributing to a dynamic and competitive landscape.

Strategic Collaborations and Partnerships

Exabytes has engaged in strategic collaborations to enhance its service offerings:

HT Internet Acquisition: In 2017, Exabytes acquired HT Internet Sdn Bhd, enabling the company to offer comprehensive managed website solutions, including domain, web hosting, web design, and ongoing website management and maintenance services.

Operational Insights

Exabytes' strategic considerations include:

Market Position: Leveraging its extensive experience and comprehensive service offerings to maintain a leading position in the Southeast Asian digital solutions market.

Competitive Advantages: Providing a one-stop solution for SMEs, offering a wide range of services from domain registration to digital marketing, supported by robust technical infrastructure and customer support.

Strategic Opportunities and Future Directions

Exabytes' strategic roadmap focuses on:

Regional Expansion: Building on its presence in Malaysia, Singapore, and Indonesia to further penetrate the Southeast Asian market.

Service Diversification: Continuously enhancing and expanding service offerings to meet the evolving needs of SMEs in the digital economy.

Technological Innovation: Investing in new technologies and platforms to provide cutting-edge solutions for clients.

By capitalizing on its strengths and market opportunities, Exabytes aims to empower more businesses to grow digitally and achieve broader awareness and sales possibilities.