Company Research Report: exccon AG

Company Overview

• Name: exccon AG

• Mission: The company aims to assist customers in optimizing their business processes using ServiceNow to enhance operational efficiency and drive digital transformation.

• Founded: First noted as a ServiceNow partner in 2009.

• Key People:

• Thomas Fregin: Senior Consultant.

• Eva Ehm: Education & Marketing Manager.

• Zoran Stanojevic: IT Consultant.

• Irene Deutinger: Consultant.

• Headquarters:

• Hauptsitz: Tal 11, 80331 München, Germany

• Frankfurt Office: Lindleystr. 8a, 60314 Frankfurt a. M., Germany

• Number of Employees: No information is available.

• Revenue: No information is available.

• Known For: exccon AG is renowned for their expertise as a ServiceNow Premier Partner, offering a range of services including IT Operations Management, Business Continuity Management, IT Service Management, and more. The company is also recognized as an accredited training center for international certifications such as ITIL®, PRINCE2®, and Scrum.

Products

• Service Offerings:

• IT Operations Management (ITOM): Expertise in modeling and implementing ITOM solutions with a focus on managing large infrastructures and hybrid clouds.

• Business Continuity Management (BCM): Solutions to automate cross-departmental work creating intelligent customer experiences.

• IT Service Management (ITSM): Process optimization via ServiceNow with accompanying employee training.

• Creator Workflows: Simple and swift development of workflows using No-Code and Low-Code features in ServiceNow.

• Integrated Risk Management (IRM): Expert services to create transparent and auditable regulatory processes via ServiceNow.

• Workplace Service Delivery (WSD): Providing a seamless hybrid digital workplace with comprehensive management of spaces and equipment.

Each service offering is tailored to support transformative strategies that align with client business goals, leveraging technological integration and process-focused consulting.

Recent Developments

• Partnerships:

• Exccon AG has recently become a founding member of iconica, a new exclusive alliance within the ServiceNow ecosystem.

• Product Developments:

• The company is engaging in a DORA Webinar series to help clients adhere to new regulatory requirements using ServiceNow.

• New Features & Initiatives:

• Introduction of DORA-related services targeting compliance with digital operational resilience.

• Enhancement of their educational service portfolio, with continuous offerings in ITIL®, PRINCE2®, and Agile methodologies.

• Events & Recognition:

• exccon AG was a Gold Sponsor at the ServiceNow World Forum 2024, signifying its significant engagement in the ServiceNow community.

This report encapsulates exccon AG as a seasoned and innovative company in the domain of digital process optimization and education, with a focus on integrating robust ServiceNow solutions for a diverse range of client needs.