Company Profile: Expert (Global Experts for Business Services)

Background

Overview

Expert (Global Experts for Business Services) is a consulting software company founded in July 2018 in Cairo, Egypt. The company specializes in delivering high-quality SAP solutions and services to enhance business operations and efficiency. In 2020, Expert expanded its presence by opening an office in Riyadh, Saudi Arabia, followed by a Dubai office in October 2022, aiming to serve a broader range of clients across the MENA region.

Mission and Vision

Mission: To provide top-notch SAP and enterprise management solutions and systems integration services that help organizations of various scales across different sectors.

Vision: To be the market leader, largest SAP Reseller, and the center of expertise in all SAP Solutions, Services, and Mobile Applications.

Primary Area of Focus

Expert focuses on assisting large enterprises and organizations in leveraging SAP technologies to improve productivity and efficiency in daily operations. The company offers a range of services, including SAP implementation, training, support, and application development.

Industry Significance

As an SAP Gold Partner, Expert plays a significant role in the SAP ecosystem, providing specialized services that help businesses optimize their SAP investments and achieve operational excellence.

Key Strategic Focus

Core Objectives

Deliver exceptional SAP solutions tailored to client needs.

Expand regional presence to serve a broader client base.

Enhance client productivity and efficiency through innovative SAP implementations.

Specific Areas of Specialization

SAP S/4HANA Public Cloud

SAP Road to Transformation

Digital Transformation

Quality as a Service

Application Management

Training & Enablement

International SAP Rollout

Organizational Change Management

Key Technologies Utilized

SAP S/4HANA

SAP Fiori

SAP Cloud Platform Integration (CPI)

SAP Ariba

Primary Markets Targeted

Egypt

Saudi Arabia

United Arab Emirates

Iraq

Financials and Funding

Specific details regarding Expert's funding history, total funds raised, recent funding rounds, and notable investors are not publicly disclosed. The company continues to invest in expanding its regional presence and enhancing its service offerings to meet the growing demand for SAP solutions in the MENA region.

Pipeline Development

Expert is actively involved in several initiatives to expand its service offerings and client base, including:

SAP S/4HANA Implementations: Assisting clients in transitioning to SAP S/4HANA to lay the foundation for agile, forward-looking business operations.

Digital Transformation Projects: Implementing comprehensive digital transformation strategies to modernize business processes and enhance operational efficiency.

International SAP Rollouts: Supporting global enterprises in deploying SAP solutions across multiple regions to ensure consistency and scalability.

Technological Platform and Innovation

Proprietary Technologies

Expert leverages SAP's suite of technologies, including SAP S/4HANA, SAP Fiori, and SAP Cloud Platform Integration (CPI), to deliver tailored solutions that meet client-specific needs.

Significant Scientific Methods

Digital Transformation Framework: A structured approach to guide organizations through the complexities of digital transformation, ensuring seamless integration and adoption of new technologies.

Quality as a Service Model: A methodology focused on maintaining high standards of quality throughout the project lifecycle, from planning to execution and post-implementation support.

Leadership Team

Key Executives

Mohamed Hefnawy: CEO

Mostafa Elsays: SAP SD/CX Delivery Manager

Taghried Sultan: Business Development Manager

Anwar Ismail: Senior SAP PP/QM Consultant

Professional Backgrounds and Contributions

Mohamed Hefnawy: As CEO, Mohamed leads the strategic direction and overall operations of Expert, driving growth and innovation in SAP solutions.

Mostafa Elsays: Oversees the delivery of SAP Sales and Distribution (SD) and Customer Experience (CX) solutions, ensuring successful project implementations.

Taghried Sultan: Manages business development initiatives, identifying new opportunities and fostering client relationships to expand the company's market presence.

Anwar Ismail: Provides expertise in SAP Production Planning (PP) and Quality Management (QM), contributing to the optimization of manufacturing processes for clients.

Competitor Profile

Market Insights and Dynamics

The SAP consulting market in the MENA region is experiencing significant growth, driven by increasing digital transformation initiatives and the adoption of cloud-based solutions. Companies are seeking specialized partners to navigate the complexities of SAP implementations and to leverage the full potential of SAP technologies.

Competitor Analysis

Accenture: A global professional services company offering a wide range of SAP consulting services, including implementation, strategy, and managed services.

Deloitte Consulting: Provides comprehensive SAP solutions, focusing on digital transformation and innovation to help clients achieve business agility.

IBM Consulting: Offers end-to-end SAP services, from strategy and implementation to support and optimization, leveraging AI and cloud technologies.

Strategic Collaborations and Partnerships

Expert has established strategic partnerships with SAP to enhance its service offerings and deliver cutting-edge solutions to clients. These collaborations enable Expert to access the latest SAP technologies and best practices, ensuring high-quality service delivery.

Operational Insights

Expert differentiates itself through its deep expertise in SAP solutions, commitment to quality, and regional presence in the MENA region. The company's focus on delivering tailored solutions and its ability to navigate the unique challenges of the regional market provide a competitive edge.

Strategic Opportunities and Future Directions

Expert aims to expand its footprint in the MENA region by establishing additional offices and forming new partnerships. The company is also exploring opportunities in emerging markets and industries to diversify its service offerings and drive sustainable growth.