Fairdinkum Consulting - Company Research Report
1. Company Overview
1.1 General Information
- Name: Fairdinkum Consulting
- Mission: To accelerate the success of clients and staff by leveraging cutting-edge technology.
- Founded by: No information is available on the founders.
- Headquarters: 15 E 32nd Street, 9th Floor, New York, NY, 10016
- Number of Employees: No information is available.
- Revenue: No information is available.
- Known For: Fairdinkum Consulting is known for its expertise in managed IT services, cybersecurity, cloud service, disaster recovery, IT consulting, and business intelligence.
1.2 Key People
- David Hafke: CEO
- Michael Lianos: COO
- John Iacono: Partner / Chief Managing Engineer
- Geoff Corbett: Partner / Professional Services Manager
- Andrew Harney: Partner / Service Manager
2. Products and Services
2.1 Managed IT Services
Fairdinkum offers comprehensive managed IT services designed to improve efficiency and security. Their services include extensive maintenance, technology audits, and strategic guidance to future-proof businesses.
2.2 Cybersecurity
Fairdinkum provides robust cybersecurity solutions to protect client data from threats and scams, thoroughly addressing potential vulnerabilities such as rainbow tables and the importance of password managers.
2.3 Cloud Services
Their cloud solutions facilitate secure information access and management, tailored for various industries including financial companies and law firms.
2.4 Disaster Recovery
Fairdinkum emphasizes disaster preparedness and quick recovery, ensuring stability and continuity for client operations in the face of unexpected disruptions.
2.5 Business Intelligence
Advanced business intelligence services include data discovery, visualization, and the creation of custom dashboards to convert insights into actionable business strategies.
2.6 IT Consulting
Strategic IT consulting services provide executive-level insights and customized technology solutions to meet specific business needs and priorities.
2.7 VCIO Services
Virtual Chief Information Officer (VCIO) services offer expert guidance through comprehensive technology audits, in-depth analysis, cost-effective solutions, and long-term strategic advice.
3. Recent Developments
3.1 New Products and Features
No information is available on the recent new product launches or new features added.
3.2 Partnerships
No specific information is available regarding new partnerships.
4. Testimonials and Satisfaction
4.1 Client Feedback
- Clients in the professional services and legal industries commend Fairdinkum for their high level of knowledge and professionalism.
- Positive feedback highlights timely responses, proactive service, and excellent customer support.
- Clients in the financial industry appreciate the company’s ability to support a seamless transition to remote working environments.
4.2 Company Performance
- Customer Satisfaction: Fairdinkum boasts a high average CSAT score of 9.8/10.
- Retention Rate: 12+ years of average retention rate with clients.
- Response Time: Average response time of 15 minutes to client issues.
Fairdinkum Consulting positions itself as a reliable and innovative technology partner, known for its expertise and exceptional service delivery that drives client success.
