FENIX Networks Limited Company Research Report
Company Overview
- Name: FENIX Networks Limited
- Mission: No information is available
- Founded: 2020
- Founders: No information is available
- Key People:
- Jaideep Dhanoa
- IQ Sayed
- Mariusz Glugla
- Mohammed Abdelaziz AlShetwey
- Headquarters: No information is available
- Number of Employees: 51-200 employees
- Revenue: No information is available
- Known For:
- Ecommerce delivery services
- Real-time tracking for ecommerce deliveries
- Automated live tracking and delivery management
Products
Delivery Services
- High-Level Description: FENIX provides a range of delivery services designed to offer flexibility, convenience, and efficiency for ecommerce businesses.
- Key Features:
- Availability 24/7, including Sundays and Public Holidays
- Various delivery options: Next Day, 4 Hour Bullet, Same Day, Overnight, Office, Chiller, Priority, Scheduled
- Coverage extends across UAE, Saudi Arabia, and rest of GCC
Payment Solutions
- High-Level Description: FENIX offers multiple payment options tailored to enhance the user experience and conversion rates for cash-on-delivery (COD) orders.
- Key Features:
- Multiple payment options including card on delivery, payment link, bank transfer, and Tabby
- Instant COD payments to accelerate business cash cycles
- Preferred rates with Tabby without needing integration
FENIX Chatbot
- High-Level Description: An automated chatbot service to streamline delivery scheduling and management for customers.
- Key Features:
- Live tracking
- Address validation
- Delivery slot scheduling
- Payment links
- Order rescheduling
Mobile App
- High-Level Description: A consumer-grade mobile application for managing deliveries on-the-go.
- Key Features:
- Ease of use similar to other tech services
- Order creation and tracking
- Pickup and delivery capabilities across UAE
- Manages parcels up to 25 kg
Fulfillment Services
- High-Level Description: End-to-end fulfillment services designed for efficiency and scalability in ecommerce operations.
- Key Features:
- 24/7 pick & pack with rolling dispatch
- Pay per order model to scale with business needs
- Integrations with Shopify and WooCommerce stores, or via Direct API
Recent Developments
- New Products Launched: No information is available
- New Features Added to Existing Products:
- Continuous development of the FENIX chatbot capabilities
- Introduction of instant COD payments
- Expansion of payment options including integration with Tabby
- New Partnerships:
- Partnership with Tabby to offer credit access for COD customers without integration needs
Additional Notes:
- Annualized Financial Metrics:
- AED 50M+ annualized payments
- AED 200M+ annualized GMV
- 1,000,000+ annualized orders
- Over 1,000 ecommerce merchants powered in UAE
- Efficiency and Customer Experience:
- Real-time tracking for deliveries
- Automated live tracking through chatbot
- Seamless integration with ecommerce platforms
Conclusion
This report provides a structured and detailed analysis of FENIX Networks Limited, focusing on its core offerings, key personnel, and recent developments. The company’s commitment to enhancing the ecommerce delivery experience through technology-integrated solutions positions it as a dynamic player in the logistics and fulfillment sector.